Canadian auto dealer takes a look at vehicle electrification, how it is changing the industry and its potential impact on the future of automotive retailing Progress. It’s a fact of life. Things advance, evolve and (in theory at least) improve. …
Automotive purchasing groups are helping dealers buy and also build for the future We all hear about methods to make the shopping experience simpler and more convenient. One of them is the single source where you can buy just about …
Involvement in the local community has proven to be rewarding in many ways for Gus Brown Buick GMC Gus Brown has been a General Motors dealer in Whitby for 41 years. During that time he’s seen many changes. Yet despite …
An online classified vehicle service can provide convenient networking for dealers In the remarketing business, dealers are always looking at ways to streamline the process, both in terms of time and money. Traditionally, the only way to buy or sell …
Spray-on bedliners are becoming increasingly popular among truck customers as well as a profit centre for dealers For dealers, the ability to understand a particular customer’s needs and wants, includes not only the vehicle and options but also accessories. Furthermore, …
Canadian auto dealer is invited to an Ohio lab to get the lowdown on an electro-magnetic rust control product Given Canada’s harsh climate and the substantial investment consumers make in new vehicles, the notion of protecting them against the elements …
Dealers like Mike Carmichael provide more than just transportation to their communities From coast-to-coast, Canada’s auto dealers do an incredible job supporting their communities. Much of that work, however, goes largely unnoticed by the general public and local media. In …
Dealers have moved beyond simple template-driven websites to integrate a host of new tools Even a decade ago, few dealers really paid enough attention to their online presence. It was simply another way to advertise their services, often via a …
The best salespeople always find the right vehicle for their customers Far from pushing options that customers might want, good upselling can go a long way to fostering long-term relationships and securing repeat business. In automotive retailing, as with most …
Former GM dealer Frank Lauria emerges triumphant as Hyundai superstar Dealer principal Frank Lauria is proud to tell the story of his “overnight” success. When he lost his Port Hope GM franchise in 2009, this entrepreneur immediately converted his facility …
New CRM technologies enable dealers to look after their customers like never before, as well as helping them grow their business. Dealers work hard to earn customers. Yet once they have them, the challenge remains how to hold onto them. …
Buying and selling a used car is not the gamble it once was For dealers, buying the right used car can result in a tidy profit and a happy customer. Buying the wrong one can result not only in losing …
