B.C. dealers urge deeper EV fix

British Columbia’s new-car dealers are welcoming the province’s latest adjustments to its zero-emission vehicle rules, calling them a practical response to immediate market pressures. But the New Car Dealers Association of BC (NCDA) said the measures still fall short of …

Quebec sales slide in October

Quebec’s new-vehicle market softened in October, posting a 7.9-per-cent decline from the unusually high, incentive-driven results of October 2024. The province’s year-to-date total now sits 0.5 per cent below the same period last year, marking a shift for a market …

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No customer left behind

High dealership turnover can put key customer data at risk In 2024, CADA Workforce Study measured overall dealership turnover rates at 31 per cent. The sales consultant and service advisor roles were the highest for turnover at 33 and 36 per cent, respectively.  I …

Should B.C. keep leading in EV adoption?

The incentive “carrot” has been taken away, while the “stick” remains firmly in place September 9th marked International EV Day — traditionally a time to celebrate progress.  But this year, British Columbia stands at a crossroads. After 15 years of leadership …

Tires can give the business a bounce

Tire storage can be a lucrative business for dealers — especially if it drives more service activity Tire storage has become such an increasing source of revenue and customer retention that dealers have made it a priority in terms of creating …

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