Articles by: Blair Qualey

The leader of the battery pack

The leader of the battery pack

August 4, 2017 at 11:04 am Comments are Disabled

Government, property owners and employers all have a stake in the EV economy The rise of the electric vehicle (EV) over the past few years is changing the auto industry profoundly, with many major auto manufacturers focusing their attention on newer, greener technology to help the environment. While the number […]

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The right stuff

The right stuff

June 6, 2017 at 11:49 am Comments are Disabled

Hiring and training tips for dealers to find — and retain — sought after talent Without a doubt, employees are the most important and valuable assets of a company. From my years of experience, it’s the people that make a company great, and great employees are irreplaceable. For many dealers, […]

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Avoid gender bias with women buyers

Avoid gender bias with women buyers

May 6, 2017 at 3:43 pm Comments are Disabled

Car dealers who underestimate their female shoppers do so at their peril The auto industry has typically been considered to be a male-dominated sector for decades.  From the production line to auto service to dealerships, the automotive sector was primarily a man’s world — however, the industry is changing and […]

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China visit shows we have lots in common

China visit shows we have lots in common

February 27, 2017 at 11:26 am Comments are Disabled

Chinese auto dealers are exploring many of the same issues as their Canadian counterparts. On behalf of the New Car Dealers Association of BC (NCDA) and our national Canadian Auto Dealers Association (CADA), I recently travelled to China at the invitation of our colleagues at the Chinese Automobile Dealers Association […]

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The year that was and a look ahead

The year that was and a look ahead

December 22, 2016 at 3:31 pm Comments are Disabled

Musings about a few interesting developments from 2016 Another year, another record broken in the Canadian car market — or so experts predict. Most analysts agree that despite a few months of sales declines, Canada is still on track to beat last year’s record of 1.89 million vehicles sales. Canadian […]

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Electric vehicles are taking off

Electric vehicles are taking off

September 15, 2016 at 8:37 pm Comments are Disabled

Growing interest means more opportunities for dealers to capitalize on EVs. In June, I had the honour of attending the world’s largest electric vehicle (EV) conference, Electric Vehicle Symposium & Exhibition 29 (EVS29) in Montreal.  This year’s conference showcased new models, new technology, and new interest. From wireless in-wheel motors […]

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Cater to your customer

Cater to your customer

August 4, 2016 at 2:55 pm Comments are Disabled

It’s true that amazing customer service is timeless. In the age of the Internet, the experience and opinion of one person can influence hundreds through social media and thousands through review websites such as DealerRater and Yelp.

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Let’s get social

Let’s get social

June 13, 2016 at 3:43 am Comments are Disabled

Make social media work for your dealership Social media may be one of the most under-used marketing tactics in the auto dealership industry. Many dealerships post irregularly, rely on content already created by the brands they sell, or skip over social entirely. Overlooking this important sales tool is a mistake. […]

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Canadian auto dealer