Your main focus and commitment should still centre around offering thoughtful and transparent customer service. As the automotive retail sector continues to navigate its way through COVID-19, many aspects of how we do business have changed as part of our …
Tires have evolved to offer a range of options and possibilities, increasing reliability, safety, and offering the potential to reduce our environmental footprint. Often when the topic of technology in the automotive industry emerges, what follows is a focus …
The importance of supporting automotive industry employees and new entries in the sector should not be ignored this year. 2020 was a year that brought forth many surprises, unexpected changes, and challenges. As we enter into the second month of …
Paving the way forward for the next generation of dealers with student support. It has been said many times before, but I would like to say it again: this year has been one for the record books. We have faced …
A look at what to expect and how to ensure Connected and Automated Vehicles (CAVs) remain cyber-safe. October marks Cyber Security Awareness Month, a time when it is important to raise awareness about potential issues related to computers and security. …
Providing consumers with more options that offer greater efficiency, support and ease-of-mind during and after the pandemic will be important for dealer businesses. In British Columbia, we continue the process of navigating our way through the Province’s phase three plan …
Car dealerships have met the challenge of COVID-19 by reinventing the sales and service process. British Columbia — and other jurisdictions — have begun the process of reopening their economy in a safe and responsible manner. BC’s New Car Dealers …
Tough times show true character, and dealers have really stepped up and showed their community leadership. The wake of the COVID-19 crisis has had a devastating effect all over Canada and around the world on both public health and the …
It is an unprecedented time in B.C., across Canada and around the world, as we all grapple with the COVID-19 health crisis. Concerns about the spread of the novel coronavirus have mounted and we as a society have had to …
Customer expectations, data, new technology, the transition between phone and car — there are a number of trends moving up in 2020 that impact the auto industry — but regardless of all the change, the industry will come out stronger. …
Looking back at the previous year, our industry experienced disruption and evolution due to a number of changes — a most noteworthy one being the improvement of the automotive retail experience. The year 2019 was one of significant changes within …
The highs, the lows, and the misconceptions of travelling from one province to another and back in an electric vehicle. The New Car Dealers Association of BC (NCDA) is regularly asked questions and provides public comment on any number of …
