Canadian auto dealer senior editor Todd Phillips interviews Jake Stacey, EVP Sales & Training at LGM Financial Services, about the changing expectations for a better customer experience in the F&I office. Stacey works with dealerships to help improve their F&I …
A jam-packed room of dealers and dozens more online listened intently to Dale Pollak, Founder of vAuto, as he offered his insight on a new approach to pricing and selling used vehicle inventory at a private dealer event in Toronto, …
Canadian Black Book’s TalkAuto conference was held this week in Vaughan, Ont., bringing together a cross-section of attendees from the automotive ecosystem, including OEMs, lenders, industry analysts, dealers and suppliers. The jam-packed room was treated to an equally packed agenda …
As of press time, it was full steam ahead for the return of Canada Night at NADA. This event, initially sparked a few years ago by Alan Bird and his colleagues over at SCI Marketview, now taq Automotive Intelligence, was …
Canadian auto dealer Senior Editor Todd Phillips interviews David Frum, journalist with The Atlantic and a frequent contributor on U.S. cable television, about his return to Canada for the 2024 CADA Summit. Frum will be appearing on a panel with …
It was record dealer attendance at the 2023 ACE Conference and Expo, held this week at the Fallsview Casino in Niagara Falls, Ont. The two-day conference and trade show, organized by the Motor Vehicle Retailers of Ontario (MVRO), brings dealers, …
I encourage you to read the column on artificial intelligence on page 34 by Dee Murphy-Brown in this issue. As I was editing her column, I was struck by the line: “Over the next half-decade, early adopters will likely start …
A new report, released by the Motor Vehicle Retailers of Ontario (MVRO) with support from the Canadian Automobile Dealers Association (CADA), highlights the “crisis” facing car and truck retailers in Ontario: the shortage of skilled trades and technicians available to …
To state the really obvious, ready or not, EVs are coming. Maybe not at the pace some expect, and some brands will be much faster to produce vehicles than others, but make no mistake — they are set to transform …
The Canadian Automobile Dealers Association published its first data report: an annual profile of Canada’s franchised new-car dealerships. The CADA Data Report 2022, as it is known, is now available on the association’s website and is expected to publish annually. …
This issue marks an important milestone — but one that I’d just as soon not write about. It will be the last column penned by our Tech Talk columnist Gerry Malloy. He’s hanging up his pen. Gerry has been an …
The auto retail industry has been struggling with a desperate shortage of qualified technicians, and it’s a situation only made worse by the pandemic. Dealers and dealer groups say they have been trying every trick in the book to …
