Category: Publisher’s letter

A story of brand risk

April 25, 2023

In a world of social media, where anyone can publish to the world and any given story can take off and reach an audience of thousands, companies need to be particularly careful about how their actions might be seen. It …

A little bit of one-on-one

February 24, 2023

For many of us in the automotive industry, there is plenty of time spent poring over charts and tables of data, trying to glean the insights the data is willing to yield. The Canadian auto dealer team has the benefit …

Year end grab bag

December 30, 2022

As I write my last publisher’s note of the year, I’d like to clear out some odds and ends I thought worth highlighting. Back together again I’d like to thank the provincial dealer associations across the country for their commitment …

Economy, whither art thou?

October 31, 2022

Over the last six months or so, we’ve seen the economic outlook go from strong to not strong. The expectation now is that we’re facing a recession through 2023. I thought it might be worth a slightly deeper look at …

Really, it’s all about the people

July 29, 2022

Over many years and many roles, I’ve had the chance to collaborate and commiserate with a remarkable list of professionals, partners and friends. I’d like to take a moment to recognize three of those people. Two of them played pivotal …

Kilometres driven vs. fuel prices

June 3, 2022

How much Canadians use their vehicles is a strong predictor of revenue opportunities in both vehicle sales and fixed operations. Particularly fixed operations. Dealers know that all too well. At a time when inventories are basically non-existent, the need to …

New look, new outlook

February 25, 2022

If you’ll indulge me, I’m going to use my space in this issue to highlight a few things we’ve been up to that I believe you’ll see benefit in. First off, we relaunched the websites for Canadian auto dealer and …