Category: AI Strategy

Your next employee won’t need a desk

July 13, 2026

A new class of AI tools is moving from answering questions to actually doing dealership work There’s a new category of AI tool emerging that most business leaders haven’t fully grasped yet, and it’s moving quickly. It’s called AI cowork, …

The AI trap

May 7, 2026

Why your search for the “easy button” is leading you into a dead end Every dealer principal is feeling both excitement and paralysis about Artificial Intelligence. You’re told you need to be “doing AI,” and you’re just looking for an …

Handling the AI conversation

March 6, 2026

Dealers attending NADA 2026 heard AI promises everywhere. What should they take seriously now? The AI conversation in automotive accelerated rapidly in 2025. Some dealers moved quickly, others more cautiously. What mattered was whether restraint was deliberate, driven by learning, engagement, …