Disruption dichotomies
Canada is going to need every EV it can get—regardless of where the battery came from The automotive industry has been going through a world of churn and change over the last couple of years and that churn and change …
Category: Columns
Building an in-house leasing company
Not all profit streams require major investments Dealers today are looking for new profit streams without having to make major capital investments. With current supply shortages, many dealers are being forced to rethink their businesses and figure out new ways …
Avoiding a winter of BEV discontent
Educating electric vehicle buyers about winter performance can help avoid negative feedback This being the December issue of Canadian auto dealer means that we’re on the cusp of, if not already well into the grips of, another Canadian winter. It …
It’s not business as usual
Broader shifts in the market and other industries signal even bigger changes to the car buying experience Change in the automotive industry is a strange thing to witness. First we hear everyone talking about it: industry media, event speakers, and experts …
Who do you talk to?
Getting out on the front lines now and again makes you a better boss and businessperson As dealers, we are decision makers. We are called upon daily to make split-second decisions. The management team we have built most often calls …
TalkAUTO helps drive the automotive industry into the future
After two years of online events, the packed TalkAUTO event at the Universal Event Space venue in Vaughan proved that the industry was ready to meet in person again. The conference featured an impressive lineup of guest speakers ready to …
The green dividend: cashing-in on EVs?
New streams of revenue are out there for those who are willing to adapt The future is green, or at least moving closer to zero emission in the coming decades. The recent new vehicle registration market share figures from S&P …
Why you are losing up to 50 per cent of your factory orders!
Strategies to encourage factory order sales and mitigate delay and price increase problems Dealerships across Canada are losing anywhere from ten to 50 per cent of their factory order sales. Although there are situations where vehicles are delayed for prolonged …
New challenges and new opportunities
How the industry must learn to adapt to the world, post-pandemic In many respects, our industry has experienced Groundhog Day for the past three years —with one challenge after another—collectively impacting our ability to meet customer demand for new vehicle …
Practicing what I preach
I’ve never thought of myself as an early adopter. If my lovely wife had a dollar for every time she encouraged me to “try something new”—say other than navy blue sweaters or penne a la vodka when we go to …
Sales talking points for this economy
Overcoming customer objections to rising interest rates Both sales consultants and financial services managers are increasingly facing showroom and e-lead objections to higher interest rates on both new and pre-owned vehicles. Some customers are fully aware and reluctantly accept today’s …
Selecting the right F&I partner
Six key considerations for choosing the right F&I partner for your dealership Dealers spend a lot of time trying to maximize profitability in their F&I departments. The truth is, this is one of the few remaining profit centers that are …
