For collision centres, the pressure to improve productivity, maintain quality and keep vehicles moving through the shop continues to grow. That is where Mathieu Gélinas says Sherwin-Williams wants to play a larger role. Gélinas, Regional Sales Director, Eastern Canada for …
Many customers who financed their vehicle purchase are invited back to their selling dealership for an upgrade sale three or four years into their ownership experience. Once their vehicle is appraised, they discover that the payment for a new model …
David Adams reflects on a career shaped by the auto industry When I was in high school, Gino Vannelli had a hit with a song called “The Wheels of Life.” I still like the song. The first two lines go …
A firsthand look at how China is reshaping the automotive future I have seen the future of the auto industry. It is China. I recently accompanied 70 Canadian new car dealers on the CADA 2026 China Study Tour to Beijing. …
As AI-driven misinformation grows, dealers must work harder to preserve trust Binoculars are typically used to magnify distant objects, making them appear clearer. I use this metaphor today to address our assessment of today’s unpredictable business environment. We all start …
Recent EV gains show demand matters more than sales mandates As this highly exciting and volatile parliamentary session comes to an end, there are still many political discussions happening around the automotive industry. Naturally, the trade situation with our North …
Accurate technician punching improves productivity tracking, warranty recovery, profitability and repair-order accountability A service manager should make reviewing completed work orders before they are filed part of their daily routine. The information managers can uncover by doing this is invaluable, …
PR has a key role in closing the information gap around Chinese OEMs in Canada I recently had the opportunity to attend the Beijing Auto Show and visit Chery Automobile’s headquarters as part of the company’s International Business Summit to …
Honest self-evaluation remains the foundation of strong dealership leadership and culture In today’s automotive retail environment, leadership matters more than ever. Markets shift quickly, consumer expectations evolve daily, and dealership teams are under constant pressure to perform. The difference between …
A disciplined strategy can help dealer groups grow, acquire or exit You’ve worked hard over the years to grow your dealership group. Dollar after dollar, deal after deal, customer issue after customer issue, you have scaled your business to a …
BC consumers are responding to affordability, incentives and flexibility in the EV market For the past several years, the conversation around electric vehicles in British Columbia has often been framed in absolutes. Governments established ambitious sales targets, manufacturers accelerated electrification …
From showroom excitement to team culture, Saturdays remain the heartbeat of dealership operations I’ve always had a soft spot for Saturdays in the car business. Early in my career, they became embedded in my concept of the “work week.” Sure, …
