Features

Dealerships from coast to coast give generously to support the social fabric of Canada. We examine just a few of the many examples of dealers who give back.

January 3, 2018 at 1:31 pm Comments are Disabled

It’s the season for giving and a time to reflect. As life gets busier it’s easy to lose sight of those who are not as prosperous. More often than not, dealerships across Canada are usually the first to step up and help out. Through integrated marketing initiatives, annual fundraisers, student […]

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Navigating transparency

Navigating transparency

January 3, 2018 at 1:23 pm Comments are Disabled

Dealers continue to make strides in improving transparency. But is it fast enough to meet consumer expectations? The consumer demand for increased transparency is no longer about how dealers are responding to the issue, but rather where they are at in the game. They have observed how companies like Airbnb […]

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Mastering leads

Mastering leads

November 22, 2017 at 2:18 pm Comments are Disabled

Digital lead management has evolved as its own discipline. Are dealers adapting to this new digital landscape? Digital leads are a critical component of dealership success, and some dealers are struggling to adapt their response to meet consumer expectations. The problem is that lead management today is very structured and […]

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Millennial Misunderstandings

Millennial Misunderstandings

November 22, 2017 at 2:17 pm Comments are Disabled

They will soon be buying and servicing more cars and will make up a big part of your future workforce. Are you ready? For some, the next generation of auto retail consumers appears unproductive, impatient and self-entitled. But what if they are really just misunderstood? Would this change the approach […]

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The 2017 CADA Laureates

The 2017 CADA Laureates

October 11, 2017 at 4:01 pm Comments are Disabled

Recognizing the best in the industry for 2017 Since 2005, the Canadian Automobile Dealers Association (CADA) and  iA-SAL, a leading provider of financial, consulting and training for new car and truck dealers in Canada, have partnered for the annual CADA Laureate Dealer Recognition Program. The Laureate award, which is the highest honour […]

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Ford F-150

2017 mid-year report card

October 11, 2017 at 2:34 pm Comments are Disabled

First-half sales are the best ever, but not all automakers are sharing equally in that success For the third consecutive year, 2017’s first-half auto sales set a new all-time record in Canada, up 5.0 per cent from last year’s best-ever tally. If anything close to that pace continues, this could […]

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Dealers need to stay vigilant on CASL, says CADA’s Ryan

Dealers need to stay vigilant on CASL, says CADA’s Ryan

October 11, 2017 at 2:08 pm Comments are Disabled

The federal government may have postponed enacting some provisions of Canada’s anti-spam legislation (known as CASL), but dealers need to remain hyper-vigilant that they stay compliant, said Tim Ryan, Vice-president and Director of Industry Relations & General Counsel with the Canadian Automobile Dealers Association (CADA). “From a dealer’s perspective it […]

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Aftermarket wars

Aftermarket wars

October 11, 2017 at 2:02 pm Comments are Disabled

How dealers can compete and win with the aftermarket for service t’s an aftermarket anomaly that’s the envy of dealerships for miles around. Last year, the service department of Nurse Chevrolet Cadillac in Whitby, Ont., churned out 15,500 oil changes. A whopping 54 per cent of them were on vehicles […]

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