For collision centres, the pressure to improve productivity, maintain quality and keep vehicles moving through the shop continues to grow. That is where Mathieu Gélinas says Sherwin-Williams wants to play a larger role. Gélinas, Regional Sales Director, Eastern Canada for …
More than group rates: insurance advice, advocacy and support. Home and auto insurance affinity programs have long been a fixture of professional and industry associations. Whether it’s lawyers, accountants, engineers or other organized groups, the concept is straightforward: leverage collective …
After years of supply shortages, inflation, rising interest rates and rapid increases in vehicle prices, many Canadian consumers are entering dealerships with tighter budgets and greater caution. Affordability now shapes nearly every buying decision. A KPMG Canada survey released in …
Geopolitics and incentives are sparking renewed interest in EVs Electric vehicle sales seem to be gaining momentum again in Canada as rising fuel prices, renewed federal incentives and improving affordability bring more consumers back into the market. Statistics Canada reported …
Celebrating dealer excellence in three categories: Ambassadorship, Business Innovation and Retail Operations. Since 2005, the CADA Laureate Awards have recognized Canadian new car and truck dealers who have demonstrated exceptional leadership, business achievement and commitment to the industry. Each year, …
Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …
Barry Hillier, CEO and co-founder of Auto Agentic AI, outlines a seven-stage framework for AI maturity in his book, From the Transactional Age to the Intelligence Age: The automotive playbook for rebuilding organizations around AI, which examines how dealerships move …
Plan overhaul gives dealers more control, stronger oversight and a modernized CADA 360 Benefits program The Canadian Automobile Dealers Association (CADA) has finalized a new master services agreement with Canada Life, resetting how the CADA 360 Benefits program is governed, administered and …
Dealers adopt tech, but integration and impact still lag The inaugural Canada’s Automotive Retail Technology Study (CARTS), sponsored by RBC Automotive Finance, offers a detailed look at what is shaping dealer satisfaction with retail technology and where the biggest gaps …
Vendors say study confirms adoption, trust and integration challenges Technology providers say the Canada’s Automotive Retail Technology Study (CARTS) confirms what many have been hearing from dealers for years. The issue is not access to technology. It is getting that …
How thoughtful succession and exit planning are shaping dealership value and continuity Consolidation continues to reshape Canada’s dealership landscape, bringing long-term planning into sharper focus. According to Landon Robertson, director of operations and corporate strategy at Templeton Marsh, the current …
Trade tensions and shifting policy are forcing manufacturers and dealers to adapt as North America’s auto market enters a period of uncertainty U.S. President Donald Trump has often described tariffs as “the most beautiful word in the dictionary.” For many in …
