Category: Features

Cross-Canada snapshot

October 31, 2022

BRITISH COLUMBIA Kot Auto buys second store on Vancouver Island The Kot Auto Group is expanding both their brand portfolio, as well as their footprint on Vancouver Island, with the recent acquisition of Woodgrove Chrysler in Nanaimo, a new and …

Fixing your fixed operations process

October 31, 2022

There are many benefits to streamlining your service department When it comes to Fixed Operations, Wolfgang Koehler and Andy Campbell can best be described as “The Fixers.” They run an automotive consulting company called Firing On All Cylinders (FOAC) to …

Smart cyber security strategy

October 31, 2022

Proactively employing professional cyber security means you can focus on selling cars The “digital ecosystem” for the auto industry is more complex than ever before, and this has improved productivity, convenience and accountability for most dealers and buyers. Investing in …

Introducing the 2022 CADA Laureates

September 30, 2022

Celebrating excellence in Ambassadorship, Business Innovation and Retail Operations Ambassadorship For extraordinary service to the community and the industry Frank G. Howard Capital Auto Group, St. John’s, Newfoundland and Labrador Business Innovation For initiatives that significantly enhance performance or broaden …

The used car conundrum

September 30, 2022

Being aggressive and creative, and using technology, is necessary to find used car supply these days Vehicle remarketing has become increasingly difficult for Canadian dealers because of recent unprecedented factors in the marketplace, which have necessitated becoming both aggressive and …

Retail adventures in the world of 2022

July 29, 2022

Optimization, integration and the human touch are all key to retail success post-pandemic The last thing anyone wants to hear about right now is more explanation about all the different shortages, global catastrophes and other things beyond our control that …

Meet the 2022 CADA Laureate Winners!

July 29, 2022

Since 2005, the Canadian Automobile Dealers Association (CADA) and iA Dealer Services, a leading provider of financial, consulting and training for new car and truck dealers in Canada, have partnered for the annual CADA Laureate Dealer Recognition Program. The Laureate …