Features

Friend or Foe?

Friend or Foe?

March 29, 2017 at 4:32 pm Comments are Disabled

Some argue third party lead brokers could disrupt dealers by developing direct relations with their customers. Others say they are a valuable and necessary part of the auto retail ecosystem. Canadian auto dealer explores the topic. Third-party consumer sites are often called “disruptors,” and there’s no doubt they have definitely […]

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Wasn’t that a party!

Wasn’t that a party!

March 29, 2017 at 4:25 pm Comments are Disabled

Dealers and industry leaders were all smiles at the sold-out 75th birthday bash for CADA in New Orleans. The Canadian Automobile Dealers Association (CADA) promised dealers that their 75th anniversary party in New Orleans, Louisiana would be one to remember, and based on the rave reviews from some of the […]

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It’s wilder and wilder: Frum on Trump

It’s wilder and wilder: Frum on Trump

March 29, 2017 at 4:07 pm Comments are Disabled

Just when you thought the circus surrounding the Donald Trump presidency couldn’t get any stranger, you discover you are wrong, David Frum, dinner keynote speaker told the attendees at the 5th annual CADA Summit. Frum, a Senior Editor at the Atlantic, and one of North America’s top political analysts, joked […]

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Heating up the EV debate

Heating up the EV debate

March 29, 2017 at 3:57 pm Comments are Disabled

There may not have been any raised voices, but there were sharply worded disagreements on the best way to encourage consumers to buy more electric and alternate powertrain vehicles at the EV Tipping Point panel at the 5th annual CADA Summit. Moderated ably by Huw Williams, CADA’s Director of Public […]

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Robots, open source and the future

Robots, open source and the future

March 29, 2017 at 3:40 pm Comments are Disabled

Futurist and technology expert Jesse Hirsh took to the stage at the CADA Summit and launched into a high-energy, non-stop roller coaster ride of change and disruption. Hirsh, a keynote speaker, author and regular on CBC television and other media, took dealers through everything from robots, artificial intelligence, bitcoins, and […]

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Exclusive: Coverage from sold out CADA Summit

Exclusive: Coverage from sold out CADA Summit

March 29, 2017 at 1:24 pm Comments are Disabled

Change was the order of the day at the 5th annual CADA Summit at the King Edward Hotel in Toronto. Dealers, OEMs and industry leaders sat shoulder to shoulder and heard about how the forces of change are impacting them. “I am thrilled to welcome you today to the 5th […]

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Stop drowning in data

Stop drowning in data

March 29, 2017 at 11:45 am Comments are Disabled

Dealers who expertly mine their software systems — from DMS and CRM to new digital retailing tools — are able to drive more revenues and provide a better customer experience. Why don’t more dealers make full use of these new tools? Dealers know they are missing out every day on […]

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Consumers want out of the box

Consumers want out of the box

February 21, 2017 at 2:17 pm Comments are Disabled

F&I providers are adapting their tools, training and products to help dealers provide a better customer experience. It’s no secret that many car buyers don’t enjoy the F&I business office experience. They say it takes too long, they feel pressured, and they often don’t really understand the value and costs […]

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