Category: Features

Retail adventures in the world of 2022

July 29, 2022

Optimization, integration and the human touch are all key to retail success post-pandemic The last thing anyone wants to hear about right now is more explanation about all the different shortages, global catastrophes and other things beyond our control that …

Meet the 2022 CADA Laureate Winners!

July 29, 2022

Since 2005, the Canadian Automobile Dealers Association (CADA) and iA Dealer Services, a leading provider of financial, consulting and training for new car and truck dealers in Canada, have partnered for the annual CADA Laureate Dealer Recognition Program. The Laureate …

Dealers brace for EV impact on Fixed Ops

June 3, 2022

The rise of electric vehicles and the trend of increasing popularity among consumers will have an impact on fixed ops—both the department and its profitability As governments push for greater adoption of electric vehicles and automakers prepare to launch more …

Buy and sell market smokin’ hot

June 3, 2022

Low supply and high profitability of certain brands lead to seller’s market with tough competition Canadian dealers looking to sell their business are sitting in the driver’s seat in terms of attracting buyers, though the brand and/or the land are …

2022 NADA Show well received by industry

April 29, 2022

Traffic might have been down but suppliers were happy with the dealer engagement and leads generated. The 2022 NADA Show returned to its normal format this year with a physical event, following a year in which it had to go …

Providers adapt to today’s realities

March 28, 2022

CRM and DMS providers say dealers are tired of multiple platforms. They want better integration, better data, and tools that will allow them to offer a better customer experience.  When it comes to dealer demands, CRM and DMS providers can …

An electrifying conversation

March 28, 2022

Why investing in an electric future is a “now” conversation, and what dealers can do to prepare for spring selling. The federal government has an ambitious goal: it wants all new light-duty vehicles sold to be zero-emission by 2035, which …