High turnover, skills shortages and generational shifts mean traditional hiring models no longer work. Experts weigh in on what does. As dealerships across Canada struggle to attract and retain employees, industry data suggests the challenge has less to do with …
From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …
CADA 360 Security Services is helping dealers strengthen lot control, support theft recovery, and create a new profit opportunity. Two years after being introduced to the Canadian market, CADA 360 Security Services is gaining momentum as a practical tool dealers are …
Dealers hoping to catch a breath after the chaos and uncertainty of 2025 are facing another year with even less certainty. To no one’s surprise, the Canadian automotive industry faces ongoing uncertainty in 2026, still feeling the effects of U.S. President …
Engagement beats reach in digital marketing’s next act Dealers will need to rethink how engagement is measured, and where customers are getting stuck. The automotive industry’s latest evolutionary phase may appear de-evolutionary on the surface: digital marketing is melting back …
CADA 360 Garage Insurance combines hands-on risk management and national dealer feedback Dealers have always managed risk. What has changed is how many categories of risk now overlap, and how quickly a single issue can spread across operations. …
Dealers continue to open their wallets and hearts. While we generally feature dealers from across Canada and all brands in our Champions of Charity feature, this heartwarming story captures the spirit of giving that so many dealers illustrate in their …
Where the future of auto retail connects The NADA Show 2026 returns to Las Vegas, February 3–6 (Tuesday–Friday), bringing together dealers, manufacturers, and industry partners from around the world to explore the ideas and innovations shaping the future of automotive …
CADA 360 Drive HR integrates AI and automation to improve accuracy, culture, and employee engagement. A new wave of innovation is redefining dealership HR, giving dealers something they’ve never fully had before: real control over people risk, compliance, and culture. …
Buckle your seatbelts. It’s still going to be a bumpy ride. As Canadian auto dealer marks its 20th anniversary in December, Canada’s auto retail landscape bears little resemblance to the environment in which the magazine launched. The era of walk-in …
By Tim Reuss, President and CEO, Canadian Automobile Dealers Association As Canadian auto dealer marks its 20th anniversary, it is important to reflect on the vital role the publication has played in supporting Canada’s automotive retail industry. For two decades, …
By Rick Gauthier, former President & CEO, CADA I remember it like yesterday: a 6’7″ giant walked into my office at CADA and introduced himself as Niel Hiscox, then responsible for Canadian Auto World, a leading automotive publication founded by …
