The AI revolution is a cultural revolution: a playbook for Canadian dealers While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war. Internally, 68 per cent of frontline staff worry about job displacement. …
Mercedes-Benz Downtown Calgary is one dealership that truly goes the extra quarter mile. But is Perry and Steven Itzcovitch’s latest visionary project a tad excessive, a bit distracting, or super costly? Of course. And is it loads of fun, great …
Even with slumping demand, vanishing rebates and changing priorities, some dealerships are all charged up about EV sales These are interesting and challenging times for dealers selling electric vehicles because some manufacturers are actively promoting their EV production plans while …
引领世界 (Lead the world) A group of Canadian car dealers took an intensive deep dive into the inner workings of the Chinese auto industry in April with a five-day study tour led by the Canadian Automobile Dealers Association. They came back home …
Celebrating dealer excellence in three categories: Ambassadorship, Business Innovation and Retail Operations. Each year since 2006, three car dealers are named CADA Laureates. It’s an exclusive group, and recognizes outstanding career success and achievement. From among the 3,200 car dealers …
Fraudsters are targeting dealerships like never before. CADA’s new Anti-Fraud Guide helps provide some practical advice to help them fight back As the value of vehicles and parts continues to rise so has the interest of thieves and fraudsters who …
Auto lenders like CIBC get close to dealers to ensure their programs keep evolving with the times With so much uncertainty in the economy and the auto industry, the lenders that serve dealerships are having to adapt and pivot with …
An Artificial Intelligence tsunami is on the way. The people that understand how to use the power behind it are going to have a new lease on their careers. The depth of value offered by artificial intelligence to a dealership’s …
In times of uncertainty, execution is your edge to drive leads and business into your dealership Economic uncertainty is rising. Consumers are cautious. New vehicle demand may dip. But for smart dealers, that’s not a reason to panic — it’s a reason to …
Canadian auto dealer columnist Wolfgang Koehler shares what female techs told him about what it’s like being a woman in our industry. We can do better. In the previous issue, I wrote about a personal account of a female service technician …
F&I providers are modernizing their offerings to better meet the needs of dealers and car buyers The way dealers sell finance and insurance products has been evolving due to a number of factors including government regulations, the growing trend of digital purchasing, …
There’s never been a better time to tighten your internal operations to boost efficiencies, compliance and reduce your risks. In this economic and political climate, there are far too many things that are outside of a dealership’s control. There are …
