Category: Features

Black is the new Black

February 4, 2021

Accelerate Auto was born to combat systemic and anti-Black racism in Canada’s auto industry. Emiliano Void and a powerful group of Black professionals are leading the charge. Editor’s note: As a member of Accelerate Auto, my perspective on the Black …

Employee training is a win-win scenario

February 4, 2021

With the pandemic impacting dealership sales and head-counts, dealers will be focusing their attention on ensuring their business survives the crisis. But to do that, employee training must remain an important part of their ecosystem. According to Chris Schulthies, National …

Champions of Charity

December 8, 2020

Generosity abounds even in tough times 2020 has been a tough year, but there are positive elements and important meanings to be drawn from this experience, particularly where charitable actions are concerned. Every year, Canadian auto dealer magazine reaches out …

The thing about processes

December 8, 2020

Few people are likely to argue with the importance of digital and the need to implement proper processes in the dealership. But whether those processes are digital or not, they will need to be clear and easy for both the …

F&I and the great debate

October 15, 2020

A unified path is needed to move F&I forward, one that embraces digital, focuses more on the client persona, and ensures good practices are being conducted to boost consumer confidence. Finance and insurance (F&I) has arguably been the slowest department …

Why invest in cybersecurity?

October 15, 2020

There are a number of reasons why homeowners and businesses should consider investing in cyber security — the most noteworthy one is that it is considered to be the socially responsible approach to protecting the confidential information of customers and …