Fraudsters are targeting dealerships like never before. CADA’s new Anti-Fraud Guide helps provide some practical advice to help them fight back As the value of vehicles and parts continues to rise so has the interest of thieves and fraudsters who …
Auto lenders like CIBC get close to dealers to ensure their programs keep evolving with the times With so much uncertainty in the economy and the auto industry, the lenders that serve dealerships are having to adapt and pivot with …
An Artificial Intelligence tsunami is on the way. The people that understand how to use the power behind it are going to have a new lease on their careers. The depth of value offered by artificial intelligence to a dealership’s …
In times of uncertainty, execution is your edge to drive leads and business into your dealership Economic uncertainty is rising. Consumers are cautious. New vehicle demand may dip. But for smart dealers, that’s not a reason to panic — it’s a reason to …
Canadian auto dealer columnist Wolfgang Koehler shares what female techs told him about what it’s like being a woman in our industry. We can do better. In the previous issue, I wrote about a personal account of a female service technician …
F&I providers are modernizing their offerings to better meet the needs of dealers and car buyers The way dealers sell finance and insurance products has been evolving due to a number of factors including government regulations, the growing trend of digital purchasing, …
There’s never been a better time to tighten your internal operations to boost efficiencies, compliance and reduce your risks. In this economic and political climate, there are far too many things that are outside of a dealership’s control. There are …
Image factory programs evolve, but sticking points remain Auto makers are forever adjusting their factory image programs to address evolving trends, with the latest inspirations coming from electric vehicles, digital retailing, and the eternal quest for a better customer experience. Where …
Canadian auto dealer columnist Wolfgang Koehler shares what female techs tell him about what it’s like working in our industry. We can do better. It is sad to think that gender bias is still going on as we enter 2025. …
New CADA 360 Employee Assistance Program (EAP) provider will make it easier for employees to access help Even in the best of times, life can throw curveballs our way that disrupt our lives and can impact our focus and performance …
360.Agency gives dealers a 360° view of their customers Quebec-based 360.Agency says it doesn’t only offer car dealers websites and digital retailing tools. Instead, it provides them a digital ecosystem to help them modernize the entire car buying journey for …
Despite the progress and profile, the percentage of women in auto hasn’t spiked as much as you might expect While the Canadian automotive industry is encouraging women to become a part of it and many have risen into managerial roles, …
