Category: Features

OEM mid-year Report Card

October 10, 2025

Find out who’s up, down, and why in our annual look at how the year is shaping up for new vehicle sales Predictability has gone out the window.  Within the last five years, Canada’s automotive industry moved from a pandemic …

Filling the gaps

October 10, 2025

Dealer associations are stepping up efforts to help dealers fill tech shortages Technician shortages remain a reality and a looming threat to businesses in Canada, though efforts to fill these gaps have intensified since our last update in 2024.  Back …

The 2025 Laureate Finalists

October 10, 2025

AMBASSADORSHIP For extraordinary service to the community and the industry Danny Brackett, Brackett Auto Group, Orangeville, ON  Most important success factor: The most important factors that led to my success in the automotive retail business are my discipline and drive — …

Build an AI-first culture

October 10, 2025

The AI revolution is a cultural revolution: a playbook for Canadian dealers  While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war.  Internally, 68 per cent of frontline staff worry about job displacement. …

A Runway success

September 5, 2025

Mercedes-Benz Downtown Calgary is one dealership that truly goes the extra quarter mile. But is Perry and Steven Itzcovitch’s latest visionary project a tad excessive, a bit distracting, or super costly? Of course. And is it loads of fun, great …

Mastering EV sales

August 20, 2025

Even with slumping demand, vanishing rebates and changing priorities, some dealerships are all charged up about EV sales These are interesting and challenging times for dealers selling electric vehicles because some manufacturers are actively promoting their EV production plans while …

中国领先 (China Pulls Ahead)

August 20, 2025

引领世界 (Lead the world) A group of Canadian car dealers took an intensive deep dive into the inner workings of the Chinese auto industry in April with a five-day study tour led by the Canadian Automobile Dealers Association. They came back home …

Meet the 2025 CADA Laureate winners

August 20, 2025

Celebrating dealer excellence in three categories: Ambassadorship, Business Innovation and Retail Operations. Each year since 2006, three car dealers are named CADA Laureates. It’s an exclusive group, and recognizes outstanding career success and achievement.  From among the 3,200 car dealers …

Fighting back against fraud

August 20, 2025

Fraudsters are targeting dealerships like never before. CADA’s new Anti-Fraud Guide helps provide some practical advice to help them fight back As the value of vehicles and parts continues to rise so has the interest of thieves and fraudsters who …

Adapting to shifting needs

July 16, 2025

Auto lenders like CIBC get close to dealers to ensure their programs keep evolving with the times With so much uncertainty in the economy and the auto industry, the lenders that serve dealerships are having to adapt and pivot with …