Category: Features

It’s all about your people

April 9, 2026

High turnover, skills shortages and generational shifts mean traditional hiring models no longer work. Experts weigh in on what does. As dealerships across Canada struggle to attract and retain employees, industry data suggests the challenge has less to do with …

AI & tech reshape the F&I office

April 9, 2026

From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …

A look back, a look ahead

March 6, 2026

Dealers hoping to catch a breath after the chaos and uncertainty of 2025 are facing another year with even less certainty. To no one’s surprise, the Canadian automotive industry faces ongoing uncertainty in 2026, still feeling the effects of U.S. President …

Digital marketing

March 6, 2026

Engagement beats reach in digital marketing’s next act Dealers will need to rethink how engagement is measured, and where customers are getting stuck. The automotive industry’s latest evolutionary phase may appear de-evolutionary on the surface: digital marketing is melting back …

Champions of charity

January 22, 2026

Dealers continue to open their wallets and hearts. While we generally feature dealers from across Canada and all brands in our Champions of Charity feature, this heartwarming story captures the spirit of giving that so many dealers illustrate in their …

NADA Show 2026

January 22, 2026

Where the future of auto retail connects The NADA Show 2026 returns to Las Vegas, February 3–6 (Tuesday–Friday), bringing together dealers, manufacturers, and industry partners from around the world to explore the ideas and innovations shaping the future of automotive …

The next evolution in dealership HR

January 22, 2026

CADA 360 Drive HR integrates AI and automation to improve accuracy, culture, and employee engagement. A new wave of innovation is redefining dealership HR, giving dealers something they’ve never fully had before: real control over people risk, compliance, and culture. …

20 years of constant change

January 22, 2026

Buckle your seatbelts. It’s still going to be a bumpy ride. As Canadian auto dealer marks its 20th anniversary in December, Canada’s auto retail landscape bears little resemblance to the environment in which the magazine launched. The era of walk-in …

Two decades of service to Canada’s dealers

January 22, 2026

By Tim Reuss, President and CEO,  Canadian Automobile Dealers Association As Canadian auto dealer marks its 20th anniversary, it is important to reflect on the vital role the publication has played in supporting Canada’s automotive retail industry. For two decades, …

The magazine’s origins

January 22, 2026

By Rick Gauthier, former President & CEO, CADA I remember it like yesterday: a 6’7″ giant walked into my office at CADA and introduced himself as Niel Hiscox, then responsible for Canadian Auto World, a leading automotive publication founded by …