Optimization, integration and the human touch are all key to retail success post-pandemic The last thing anyone wants to hear about right now is more explanation about all the different shortages, global catastrophes and other things beyond our control that …
Since 2005, the Canadian Automobile Dealers Association (CADA) and iA Dealer Services, a leading provider of financial, consulting and training for new car and truck dealers in Canada, have partnered for the annual CADA Laureate Dealer Recognition Program. The Laureate …
It’s always been a slow part of the sales process. Now vendors are using technology to speed things up and give consumers more control. It used to be that when a consumer bought a car, it started with a sales …
Partner Content Some respected and experienced auto dealers are looking at fluctuating market conditions, supply chain nightmares and market disruptions by straight-to-consumer sales models, and saying, “I think now is a good time to cash out and enjoy my retirement.” …
Partner Content A recent survey of Canadians found that 88 per cent of buyers want a vehicle history report (VHR) before they buy a pre-owned vehicle. Smart dealers know that including a CARFAX Canada Vehicle History Report is a good …
The rise of electric vehicles and the trend of increasing popularity among consumers will have an impact on fixed ops—both the department and its profitability As governments push for greater adoption of electric vehicles and automakers prepare to launch more …
Low supply and high profitability of certain brands lead to seller’s market with tough competition Canadian dealers looking to sell their business are sitting in the driver’s seat in terms of attracting buyers, though the brand and/or the land are …
Partner Content The business of selling cars is increasingly technical, and “business intelligence” (BI), also called data analytics, has become a big aspect of the dealership business, helping Dealer Management Systems (DMSs) make sense of all the data coming in. …
Traffic might have been down but suppliers were happy with the dealer engagement and leads generated. The 2022 NADA Show returned to its normal format this year with a physical event, following a year in which it had to go …
CRM and DMS providers say dealers are tired of multiple platforms. They want better integration, better data, and tools that will allow them to offer a better customer experience. When it comes to dealer demands, CRM and DMS providers can …
Why investing in an electric future is a “now” conversation, and what dealers can do to prepare for spring selling. The federal government has an ambitious goal: it wants all new light-duty vehicles sold to be zero-emission by 2035, which …
Several years ago, Bradley W. Lane, Associate Professor in the Urban Planning Program of Public Affairs & Administration at The University of Kansas, wrote an article reviewing a piece of research around what makes vehicle owners ditch the EVs they …
