SEO first, GEO next
How dealers can prepare for AI search without chasing hype For some dealers, it can feel a bit like chasing Harrison Ford in The Fugitive; everybody is running, everybody is looking for something, and nobody wants to be the one …
Author: Ian Cruickshank
Why most AI pilots are failing in dealerships
How automotive retail executives can get more from their AI vendors Artificial intelligence is no longer theoretical in automotive retail. Chatbots, pricing recommendation engines, content creation, service booking and follow-up automation, the tools are here, and the demos are impressive. …
Speed helps you win
How automotive retail execs can use AI to win the ops battle For the better part of two decades, the dealership growth playbook has been remarkably consistent: more spend, more traffic, more leads. And to be clear, those things still …
Are you ready to meet your clone?
How auto retail executives can build a thought partner to accompany them on their journey Senior leadership can be lonely. You’re expected to make fast decisions with incomplete information, navigate competing priorities, and maintain a consistent philosophy across dozens — sometimes …
Catch the AI vibe
How savvy dealers can build tools fast and speak ‘tech’ with vendors Most dealership software ideas are born on a napkin between an up and a service walk. Vibe Coding is the caffeine shot that turns those scribbles into reality; …
Let the bots take on your to-do list
Build AI Agents to help you with daily tasks We all have too much to do. The typical executive has more on their to-do list than they can accomplish any given week. Add to that list your spouse, your kids, …
To learn AI, look outside auto
You won’t find the most cutting-edge tech at the next dealer conference I love attending events and conferences all over the country and internationally. They are energizing and I always leave with new tactics, strategies and ideas to help dealers …
Transforming F&I departments with AI
How Canadian dealers can boost profits, efficiency, and customer experience Artificial Intelligence has been making headlines everywhere. Maybe you’ve started managing your schedule or getting help to draft emails you’d rather not write yourself. Now, as you gain comfort with AI tools, you …
Manage your AI risks
How to keep your data safe while using OpenAI ChatGPT Artificial Intelligence (AI) is becoming a big deal in the business world, and for good reason. It can save time, boost productivity, and even help companies make smarter decisions. But …
Get home in time for dinner: Part 2
Leverage AI for increased productivity in Canadian dealerships In Part 1 of our series on AI insights in our February issue, we explored the merits of using AI tools in dealerships. We explored tools for saving time, automating communications, helping …
Get home in time for dinner: Part 1
Leverage AI for increased productivity in Canadian dealerships As the automotive industry evolves, dealerships face mounting operational demands, from inventory management to customer engagement, while dealing with daily emails, reports, and schedules. In this high-stakes environment, artificial intelligence (AI) emerges …
A NADA Show for the history books
The NADA Show 2025 is one for the record books. It was disrupted by the most snow of any show in history. NADA 2016 in New Orleans was impacted by frigid temperatures and icy conditions that kept some attendees from …
