Calgary’s dealer community is mourning the unexpected death of Glen Richardson, a partner in three dealerships and a respected industry and community leader. Richardson, known affectionately as “GR,” died July 19 at the age of 87, shortly after attending a …
Dealers adopt tech, but integration and impact still lag The inaugural Canada’s Automotive Retail Technology Study (CARTS), sponsored by RBC Automotive Finance, offers a detailed look at what is shaping dealer satisfaction with retail technology and where the biggest gaps …
Vendors say study confirms adoption, trust and integration challenges Technology providers say the Canada’s Automotive Retail Technology Study (CARTS) confirms what many have been hearing from dealers for years. The issue is not access to technology. It is getting that …
Dealerships and auto lenders are facing added pressure from rising consumer delinquencies, as higher borrowing costs, stretched household budgets and longer loan terms continue to affect vehicle affordability. Nick Cherry, Divisional Chief Executive Officer of Ardent Credit Services and Phillips …
The Nova Scotia Automobile Dealers Association (NSADA) is celebrating its 60th anniversary and recognizing the Pathfinder Group, which has worked with the association for nearly as long, helping guide it through significant industry and public-policy challenges. NSADA President John MacNeil …
Two Canadian dealer groups are celebrating 100 years in business, reaching the milestone through markedly different growth strategies. Montreal-based Girard Automobile has remained a single Stellantis dealership through four generations of family ownership, while Murray Auto Group has grown into …
Collision repair technicians in Canada now have an opportunity to learn how to safely approach and repair electric vehicles through a certified Inter-Industry Conference on Auto Collision Repair (I-CAR) training program. The Automotive Industries Association of Canada (AIA Canada) has …
The renovation of the Newmarket Mercedes-Benz dealership is more than just converting a 25-year-old rooftop into a modern-day, state-of-the-art complex. It is a dream come true for Managing Partner Brian Fulton, the onetime Mercedes-Benz Canada president. The dealership had once …
Reynolds & Reynolds used its Innovation Summit in Mississauga this week to showcase how artificial intelligence, cybersecurity and robotics are becoming increasingly integrated into dealership operations. The two-day event, held at the Courtyard Toronto Mississauga West hotel, brought together dealers, …
Groupe Saillant is going big with Volvo Ville de Québec. Ground has been broken for a new multi-level, multi-purpose Volvo dealership in Quebec City that will be the manufacturer’s biggest rooftop in Canada. It is expected to be ready next …
Trade tensions and shifting policy are forcing manufacturers and dealers to adapt as North America’s auto market enters a period of uncertainty U.S. President Donald Trump has often described tariffs as “the most beautiful word in the dictionary.” For many in …
The Canadian Automobile Dealers Association used Truck World 2026 to formally introduce its new division aimed at representing heavy- and medium-duty truck dealers, marking a shift in how the association engages with the commercial vehicle sector. Branded as Canadian Truck …
