Articles by: Chuck Seguin

The commission conundrum

The commission conundrum

November 22, 2017 at 1:52 pm 0 comments

The changing customer experience and OEM incentives are changing the way dealerships pay their sales teams On many fronts, we all know that our business is not what it used to be.  Online sales activities result in declining showroom traffic and this has changed the role of dealership sales people […]

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One voice for all

One voice for all

October 11, 2017 at 1:27 pm Comments are Disabled

Celebrating 75 years of excellence with the Canadian Automobile Dealers Association Over the past summer all Canadians have been celebrating Canada’s 150th anniversary of Confederation. Festivals and celebrations of all shapes and sizes took place on and around July 1, 2017 in communities large and small celebrating this remarkable milestone. […]

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The heady days of summer…fall, winter and spring

The heady days of summer…fall, winter and spring

August 4, 2017 at 11:06 am Comments are Disabled

From within and without, technological, regulatory and social disruptors have got dealers thinking — a lot We are fortunate to be involved in a great industry. Each and every day is exciting, challenging and rewarding.    Sometimes, though, it can be depressing: just when you think you might have it […]

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Getting Inside Automotive

Getting Inside Automotive

June 6, 2017 at 1:26 pm Comments are Disabled

A new Canadian auto dealer video series offers different perspectives from industry insiders As winter turns into spring and people begin to breath in the fresh air and feel the warmth of the sun on their faces, auto dealers have a spring in their step in anticipation of a robust […]

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Are we facing revolution or evolution?

Are we facing revolution or evolution?

March 29, 2017 at 4:42 pm Comments are Disabled

Some say we’ve seen this all before. But this time, it really is different. I first wrote about this topic in 1995–1996. Then again in 2003 when Block Exemption regulations in Europe were introduced, then yet again in 2008-2009 during the Great Recession.    Some say our world is changing at […]

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The future is as clear as mud

The future is as clear as mud

February 21, 2017 at 2:26 pm Comments are Disabled

Dealers trying to navigate the future of auto retailing can be sure of one thing – it will be a wild and wooly roller coaster ride It seems though you cannot escape the barrage of “experts” predicting the demise of traditional auto dealerships. It comes mostly from industry outsiders, and […]

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CADA Summit: Chuck Seguin talks to dealers

CADA Summit: Chuck Seguin talks to dealers

February 17, 2017 at 10:31 am Comments are Disabled

Chuck Seguin: Canadian auto dealer columnist Chuck Seguin offers his thoughts on the highlights from the the 2017 CADA Summit. When he wasn’t taking in the presentations, Seguin also conducted video interviews with a number of dealers at the event. Keep an eye out for for those video interviews in […]

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What you missed at NADA 2017

What you missed at NADA 2017

January 30, 2017 at 12:39 pm Comments are Disabled

Once again an annual global trek brought dealers and their key managers to New Orleans, Louisiana for the largest gathering of dealers and industry players. Thousands of industry folks from around the world have been active networking, learning and socializing in the Big Easy. The Canadian auto dealer team was […]

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Canadian auto dealer