Category: Opinion

Do you trust your gut?

September 30, 2022

When it comes to making key decisions, it’s always an interesting question: does someone with years (or decades) of industry experience rely on their “gut” instinct or numbers in a spreadsheet to make a decision?  Dealers have to make key …

How’s your tech stack?

July 29, 2022

Every so often, you hear a term or phrase used often enough that it penetrates your consciousness.  Like, “tech stack.”  At Universus, we were doing an analysis of our own tech stack, to see if our tools were suitable for …

Really, it’s all about the people

July 29, 2022

Over many years and many roles, I’ve had the chance to collaborate and commiserate with a remarkable list of professionals, partners and friends. I’d like to take a moment to recognize three of those people. Two of them played pivotal …

Meet the new editor!

June 3, 2022

Some of you might have seen a news story in our e-news announcing that Stephanie MacDonald was named the new editor of Canadian auto dealer.  I was really touched when the head of one of Canada’s largest dealer groups reached …

Kilometres driven vs. fuel prices

June 3, 2022

How much Canadians use their vehicles is a strong predictor of revenue opportunities in both vehicle sales and fixed operations. Particularly fixed operations. Dealers know that all too well. At a time when inventories are basically non-existent, the need to …

Life is between the dash

April 29, 2022

Like many of our readers, I was saddened to learn of the passing of Sean O’Regan, 53, one of the kindest and most beloved car dealers I’ve had the pleasure to meet. I met Sean at a variety of events, …

Ready or not?

March 28, 2022

I interviewed some of Canada’s best-known dealers for a segment for the virtual CADA Summit held last month.  It was a fun, lighthearted piece to help break up the day, and inject some dealer content into the event. One of …

New look, new outlook

February 25, 2022

If you’ll indulge me, I’m going to use my space in this issue to highlight a few things we’ve been up to that I believe you’ll see benefit in. First off, we relaunched the websites for Canadian auto dealer and …