Finding success in a male-dominated field The automotive industry has long been run by men, but that doesn’t mean that women can’t find success in it. honour of International Women’s Month, we spoke to some dynamic women in the industry …

Conventional heating systems don’t exist in electric vehicles Most new car shoppers probably don’t show a lot of interest in a vehicle’s heating system before buying. It is just something that’s there, expected to be serviceable, and not seen as …

Steve Greenfield, Founder and CEO of Automotive Ventures and I sat down to plan Steve’s appearance at CADEX in Halifax in April, and we got to talking. Some of that chat is reproduced here as a teaser to what we’ll …

It’s time to get your sales team back on track delivering amazing customer service Over the past two years, many dealerships have made record profits, and salespeople have enjoyed the biggest commissions in the history of the retail automotive industry.  …

The Montreal International Auto Show (MIAS) finally reappeared on the calendar, after a two-year absence.  Although this year’s event was on a smaller scale, due to the supply-chain challenges of manufacturers, visitors still admired and discovered many new vehicles and …

Canadian auto dealer Senior Editor Todd Phillips interviews Tim Reuss, President & CEO, Canadian Automobile Dealers Association about his association’s formal submission to Ottawa’s proposed zero-emissions vehicle mandate. Reuss explains key areas Ottawa is concerned about including: consumer incentives, the lack of …

Seventy-six per cent of Black Canadians and 82 per cent of non-Black minorities point to a negative experience at a dealership, according to a new study commissioned by Accelerate Auto. In comparison, 64 per cent of white consumers report having …

Qualcomm, which creates semiconductors, software, and services related to wireless technology, is poised to dominate electric vehicles before Apple has the chance to do so, according to WIRED. The company’s Digital Chassis is an internet-connected automotive technology platform “that combines …

Ford recently changed some of the rules of its EV sales program for dealers. “The automaker removed some requirements for the lowest dealer tier, including ditching the 25-EV per year cap and loosening the requirement to operate a public charger …

Retail company 7-Eleven announced plans for an electric vehicle charging network called 7Charge, with the goal of making it one of the largest in North America. “The plan includes DC fast-charging stations at 7-Eleven locations in the U.S. and, eventually, …

Canadian auto dealer senior editor Todd Phillips interviews Kevin Hurdis, GM, Superior Hyundai and Todd Bourgon, Exec. Director, TADA about the association’s Foreign Worker Program that is bringing skilled technicians from overseas to Ontario dealerships. Hurdis says he has no …

Canadian auto dealer senior editor Todd Phillips interviews Jason Campbell, General Manager of the Canadian International AutoShow about the successful return of the event. With several record-breaking days, and Canadians flocking back to shop for new vehicles, the question remains …

360.Agency made the most of the NADA Show in Dallas last week, creating huge buzz with the Facebook Live launch of their newest digital retailing product, DRX 360. According to the company “DRX 360 platform brings together all the essential …

Report on state of zero emission vehicle sales lacks context The New Car Dealers Association of BC (NCDA) seriously considers research that may help illustrate or inform the significant challenges the sector has faced over the last two years. These …

Order-to-delivery is going to be with us for a while, and we need to improve our approach for how we keep our customers in the loop. The rules of the game have changed. If you think back to the days …

Surviving the auto finance bubble burst! The last couple years have been a wild ride for automotive dealers. We’ve dealt with an inventory shortage that shook the industry to its core, and as a result, cars were appreciating in value …

When it comes to social media and selling cars, Morgan Crosbie has become somewhat of a national celebrity. The salesman with Finch Chevrolet, Buick, GMC, Cadillac in London has a popular YouTube channel called Cars and Crosbie that has almost …

Dealers are happy to be back in person for the much-anticipated dealer conference. The much anticipated in-person return to the CADA Summit 2023 was embraced by a sold-out crowd of appreciative dealers and CADA members, with another large group taking …

Louis-Yves Cloutier talks about 360.Agency’s newest product DRX 360 Louis-Yves Cloutier’s 360.Agency has been a familiar DMS presence in Canada for a decade now, and counts over 1,000 dealerships in Canada as customers. But now the company is announcing the …