Intermediate passenger cars posted the strongest sales growth of any light-vehicle segment in Canada during the first half of 2026, rising 24.0 per cent compared with the same period last year, according to DesRosiers Automotive Consultants (DAC). The increase was …
The more time I spend around automotive retailers, the more convinced I become that they operate one of the most unusual business models in the economy. Most businesses control the products they sell. They determine what those products look like, …
For years, our industry has done a remarkable job of collecting customer feedback. Surveys, call centre logs, online reviews, open-text comment fields — the data has piled up at both the OEM and retail levels. In many respects, that’s a …
Toyota Canada and its dealer network have committed $300,000 to Food Banks Canada through the Toyota Cars For Good program, renewing a national partnership aimed at supporting food security initiatives across the country. Announced July 8, the donation marks the …
Dealerships and auto lenders are facing added pressure from rising consumer delinquencies, as higher borrowing costs, stretched household budgets and longer loan terms continue to affect vehicle affordability. Nick Cherry, Divisional Chief Executive Officer of Ardent Credit Services and Phillips …
Global Automakers of Canada is urging Canada, the United States and Mexico to recommit to tariff-free automotive trade as the Canada-United States-Mexico Agreement enters its scheduled review period. In a statement, the association said the agreement’s review presents an opportunity …
Canada’s new light-vehicle market posted its first year-over-year sales increase in nine months in June, according to DesRosiers Automotive Consultants (DAC), ending a string of eight consecutive monthly declines. DAC estimates 182,000 new light vehicles were sold during the month, …
AutoCanada has expanded its Ontario collision repair network with the acquisition of a Stratford, Ont., collision repair business, continuing its strategy of building regional repair capacity to support its dealership operations. The Edmonton-based retailer announced July 2 that the facility, …
The famous navy blue CADA Laureate crested jackets, old stories and an unmistakable reunion energy were everywhere as more than 30 CADA Laureate award recipients gathered in Ottawa and Gatineau to mark the program’s 20th anniversary. The event mixed nostalgia …
More than 30 CADA Laureates from across Canada heard a frank assessment of the political and economic challenges facing the auto retail sector during business sessions at the program’s 20th anniversary gathering in Gatineau, Que. CADA leaders, manufacturer association executives …
The Canadian Automobile Dealers Association (CADA) has released the names of the 15 finalists vying to become the next recipients of its prestigious Laureate Awards. The association announced the finalists in its CADA Newsline newsletter on Monday, kicking off the …
A practical exercise for dealership leaders to identify wasted time, improve processes, and better support technicians “Gemba” is a Japanese term used in Lean processes. It means “go to where the action is.” In a vehicle manufacturing plant, a CEO …
Governments move toward a more practical, market-aware approach to EV adoption Every once in a while, policy shifts happen quietly, incrementally, over years. And then there are days when the direction changes almost all at once. Canada’s automotive sector recently …
Don’t let your sales team blame the weather. Be proactive to keep sales going in the winter months I think we can all agree this has felt like a longer-than-usual Canadian winter. On LinkedIn, many people were sharing more photos …
How thoughtful succession and exit planning are shaping dealership value and continuity Consolidation continues to reshape Canada’s dealership landscape, bringing long-term planning into sharper focus. According to Landon Robertson, director of operations and corporate strategy at Templeton Marsh, the current …
Trade tensions and shifting policy are forcing manufacturers and dealers to adapt as North America’s auto market enters a period of uncertainty U.S. President Donald Trump has often described tariffs as “the most beautiful word in the dictionary.” For many in …
Sym-Tech Dealer Services is betting that better-trained people and a better customer experience lead to stronger F&I outcomes In dealership F&I, performance is usually measured in results: revenue, product penetration, and consistency from one manager to the next. But Derek …
