A year after the Crown withdrew all 176 criminal charges against former Rouge Valley Mitsubishi employees Harris Bocknek and Fadi Zeto, the fallout from Project Warden continues. The two men say they remain unable to return to registered auto-retail work, …
iA Dealer Services is expanding its OEM business into the pure-play electric vehicle market through a new partnership with VinFast Auto Canada. The business unit of iA Financial Group said the agreement is its first OEM partnership with a manufacturer …
Consumer comfort with digital dealership transactions continues to grow, but credit checks remain a notable exception, according to CDK. Its latest State of F&I at the Dealership report found shoppers became more comfortable between 2025 and 2026 with submitting banking …
Canada’s used vehicle market entered the summer with more inventory, stable pricing and improving month-over-month transaction activity, according to CARFAX Canada’s mid-year market update released Aug. 13. Inventory increased 15.5 per cent in June from May and was 2.5 per …
LGM Financial Services says it has achieved carbon neutrality for its fiscal year ended March 31, 2026, while developing a strategy aimed at reducing its operational emissions over the longer term. The Vancouver-based automotive warranty, finance and insurance provider said …
Only days after Canada and the United States appeared close to a deal that could have reduced U.S. tariffs on Canadian-built vehicles, the talks collapsed and President Donald Trump threatened to raise automotive tariffs to 50 per cent on Jan. …
With a midnight tariff deadline looming, the Canadian Automobile Dealers Association says it is cautiously optimistic that Canada and the United States can reach an agreement that avoids another escalation in the trade dispute and provides relief for the auto …
Canadian auto dealer senior editor Todd Phillips interviews Bob Rae, former Ontario Premier and former Canadian Ambassador to the United Nations. Rae discusses his upcoming participation in the Motor Vehicle Retailers of Ontario’s (MVRO) Automotive Conference & Expo (ACE), taking …
Organized crime groups are changing how they acquire vehicles in Canada, shifting from conventional theft toward increasingly sophisticated financing fraud that can allow vehicles to be exported before anyone realizes a crime has occurred. That was the warning from the …
Canada has secured a brief reprieve from another round of U.S. tariffs, but the automotive industry remains at the centre of unresolved trade negotiations. U.S. President Donald Trump delayed threatened 50 per cent tariffs on a range of Canadian goods …
The famous navy blue CADA Laureate crested jackets, old stories and an unmistakable reunion energy were everywhere as more than 30 CADA Laureate award recipients gathered in Ottawa and Gatineau to mark the program’s 20th anniversary. The event mixed nostalgia …
PBS Systems is betting that support, flexibility and long-term relationships matter more than a list of features For most dealers, the question is no longer what a DMS can do. At this point, every major platform can point to a …
The shift in power enables faster action, but raises stakes for oversight and industry engagement There is no denying that the emergence of a Liberal majority government marks a significant shift in Ottawa’s political landscape, one that will have real …
Data shows auto shows drive real purchases, not just awareness or browsing A persistent myth still circulates that auto shows are primarily a brand awareness exercise—a place for families to collect brochures and sit in cars they have no immediate …
Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …
Barry Hillier, CEO and co-founder of Auto Agentic AI, outlines a seven-stage framework for AI maturity in his book, From the Transactional Age to the Intelligence Age: The automotive playbook for rebuilding organizations around AI, which examines how dealerships move …
Vendors say study confirms adoption, trust and integration challenges Technology providers say the Canada’s Automotive Retail Technology Study (CARTS) confirms what many have been hearing from dealers for years. The issue is not access to technology. It is getting that …
