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Round and round we go

Dealers are battling through short-term disruption and long-term uncertainty In communities right across Canada, bingo halls regularly attract hundreds of patrons looking to test their luck. Bingo balls bounce and spin, delivering random outcomes. Similarly, opinions on where the North …

From tools to transformation: AI in the dealership

Artificial intelligence is becoming embedded in automotive retail, shaping how dealers respond to leads, price inventory and market vehicles. But while adoption is accelerating, understanding remains uneven, with many dealers still experimenting without fully grasping how the technology could reshape …

The seven stages of AI adoption

Barry Hillier, CEO and co-founder of Auto Agentic AI, outlines a seven-stage framework for AI maturity in his book, From the Transactional Age to the Intelligence Age: The automotive playbook for rebuilding organizations around AI, which examines how dealerships move …

CARTS study reveals dealer tech disconnect

Dealers adopt tech, but  integration and impact still lag The inaugural Canada’s Automotive Retail Technology Study (CARTS), sponsored by RBC Automotive Finance, offers a detailed look at what is shaping dealer satisfaction with retail technology and where the biggest gaps …

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