Canadian auto sales reached an estimated 178,000 units in April, down 3.9 per cent from 186,000 units in April 2025, according to DesRosiers Automotive Consultants (DAC). Despite the year-over-year decline, the market continued to perform better than some had anticipated …
There are two things I want to touch on. Both deserve much deeper discussion. For now, I want to get them off my chest. The 150,000 problem A lot of space is being given to the idea of bringing new …
A practical exercise for dealership leaders to identify wasted time, improve processes, and better support technicians “Gemba” is a Japanese term used in Lean processes. It means “go to where the action is.” In a vehicle manufacturing plant, a CEO …
Trade tensions and shifting policy are forcing manufacturers and dealers to adapt as North America’s auto market enters a period of uncertainty U.S. President Donald Trump has often described tariffs as “the most beautiful word in the dictionary.” For many in …
How thoughtful succession and exit planning are shaping dealership value and continuity Consolidation continues to reshape Canada’s dealership landscape, bringing long-term planning into sharper focus. According to Landon Robertson, director of operations and corporate strategy at Templeton Marsh, the current …
Canadian used vehicle wholesale prices for two- to six-year-old vehicles declined by an average of 0.5 per cent in recent tracking, according to the May Residual Value Newsletter from Canadian Black Book. The report noted that while values are still …
Mercedes-Benz Canada has named Susann Mayhead as its new President and CEO, according to a news release from the company. Mayhead, in the position since May 1, succeeds Andreas Tetzloff, who is leaving the organization at his own request after …
The federal government has unveiled a $6-billion plan to recruit, train and hire up to 100,000 skilled trades workers, positioning the initiative as a key pillar in strengthening Canada’s workforce and industrial capacity. Announced as part of the spring economic …
Automotive industry players in Canada likely heaved a sigh of relief after the federal government announced trade talks between Canada and the United States will resume. Both parties are eyeing a deal by July 21. It was not Canada’s automotive …
Fifty years after opening its first Porsche dealership and 65 years after it started as a business, Mark Motors Group celebrated both anniversaries in style. Earlier this month, the Ottawa-based dealership group opened Mark Motors Porsche Destination Centre, replacing the …
Canadian-based taq Automotive Intelligence has teamed up with VinFast to support a digital retailing offering for customers of the electric vehicle manufacturer. The partnership was announced on July 4; under the agreement taq Automotive Intelligence will provide an “intelligence-based, white-labeled” …
Don’t let your sales team blame the weather. Be proactive to keep sales going in the winter months I think we can all agree this has felt like a longer-than-usual Canadian winter. On LinkedIn, many people were sharing more photos …
What lower-cost imports could mean for Canadian dealers Recently, Prime Minister Mark Carney’s government signed a significant trade deal with China that opens the Canadian market to lower-cost electric vehicles. The consensus is that companies like BYD, and others, will …
In a volatile market, dealers return to fundamentals I am writing this article just after Canada’s overtime loss to the USA in the men’s Olympic hockey tournament gold medal game. From a hockey perspective, it was an incredibly entertaining and …
From employee benefits to HR to garage insurance, CADA 360 programs are evolving to help dealers better manage risk For dealers, risk management now extends well beyond garage insurance or workplace safety programs. It touches employee benefits, HR compliance, CGL insurance, …
Sym-Tech Dealer Services is betting that better-trained people and a better customer experience lead to stronger F&I outcomes In dealership F&I, performance is usually measured in results: revenue, product penetration, and consistency from one manager to the next. But Derek …
From recording transactions to coaching managers, AI is redefining workflow in dealership finance and insurance. The process of dealerships offering customers finance and insurance options has traditionally centred on a menu presentation and the approach of the individual manager in …
