Category: Features

20 years of constant change

January 22, 2026

Buckle your seatbelts. It’s still going to be a bumpy ride. As Canadian auto dealer marks its 20th anniversary in December, Canada’s auto retail landscape bears little resemblance to the environment in which the magazine launched. The era of walk-in …

Two decades of service to Canada’s dealers

January 22, 2026

By Tim Reuss, President and CEO,  Canadian Automobile Dealers Association As Canadian auto dealer marks its 20th anniversary, it is important to reflect on the vital role the publication has played in supporting Canada’s automotive retail industry. For two decades, …

The magazine’s origins

January 22, 2026

By Rick Gauthier, former President & CEO, CADA I remember it like yesterday: a 6’7″ giant walked into my office at CADA and introduced himself as Niel Hiscox, then responsible for Canadian Auto World, a leading automotive publication founded by …

The early vision

January 22, 2026

Founding Editor Gerry Malloy shares the publication’s original mandate “I’m going to start a new magazine that is geared specifically for auto dealers in Canada. Do you want to edit it?” Those may not be the exact words Niel Hiscox …

Dealers share their views

January 22, 2026

We reached out to a few dealers to find out how they feel about Canadian auto dealer. Turns out they appreciate their magazine! My, how time flies. Twenty years ago, Canadian auto dealer debuted with a clear purpose: to create …

Our 20-year digital journey

January 22, 2026

Technology writer and entrepreneur Barry Hillier takes a look at the past two decades of digital innovation and transformation. It appears things are just starting to get interesting. Twenty years ago, when the first issues of Canadian auto dealer landed …

Hackers don’t hack. They log in.

November 17, 2025

Is your dealership safe from hackers and bad actors?  There’s a well-known phrase among experts in the cybersecurity industry. Maybe you’ve heard it? It goes something like: Hackers don’t hack. They log in. The situation can be as simple as …

Tires can give the business a bounce

November 17, 2025

Tire storage can be a lucrative business for dealers — especially if it drives more service activity Tire storage has become such an increasing source of revenue and customer retention that dealers have made it a priority in terms of creating …

Steering retirement risk

November 17, 2025

CADA 360 introduces a new dealer-led Pension Committee to strengthen oversight of the CADA 360 Group Retirement Savings program. Risk management is the foundation of every CADA 360 program, and Group Retirement Savings is no exception. With the Canadian Association of Pension Supervisory …

Headlines are getting AI all wrong

November 17, 2025

Don’t believe everything you hear about AI: the wins are real You’ve seen the headlines, likely splashed across industry reports and LinkedIn posts: “95 per cent of AI Projects Fail.”  It’s a statistic designed to grab your attention, and it works. It fuels …