Author: Todd Phillips

The show does go on

You have to give the auto industry a lot of credit for trying. For an industry that prides itself on big-scale events, dramatic new vehicle launches, massive trade shows and conferences like the NADA Show and SEMA, and more recently …

Black is the new Black

February 4, 2021

Accelerate Auto was born to combat systemic and anti-Black racism in Canada’s auto industry. Emiliano Void and a powerful group of Black professionals are leading the charge. Editor’s note: As a member of Accelerate Auto, my perspective on the Black …

Overdue change is coming

February 4, 2021

Cars aren’t the only things with blind spots. We all have them. As we go about our daily lives, focused intently on the things demanding our immediate attention, many of us miss the most obvious things happening around us. Consider …

Here we go again…

December 8, 2020

Just as people in the auto industry were starting to use the past tense to describe their experience with the pandemic, outbreaks of COVID-19 have sprung up across the country, and in some ways we are now back to where …

More relevant than ever

August 27, 2020

Producing the annual CADA Laureate award issue detailing the winners and finalists is always an amazing part of the Canadian auto dealer publishing schedule. Not only do we get to showcase the 15 finalists and three winners, but we get …

Predicting hiring success

July 30, 2020

Software platform uses analytics and data science to predict who will succeed in dealership roles. Finding the right candidate for a sales, F&I or service advisor role can be hit and miss. Someone might have all the right credentials, do …

Act like a paramedic

Over the past few weeks, I’ve had the privilege of speaking with dozens of amazing car dealers across the country. They are holding up well. They are adapting. They are innovating. But make no mistake, they are hurting. Some describe …

Tough times, tougher measures

Car dealerships sit at the epicentre of many communities across Canada. They are gathering places where people drop off their vehicles for service, socialize and visit to shop for their dream vehicles. Dealerships have been adapting their stores to create …