Author: Todd Phillips

Getting your tech stack right

November 17, 2025

There are a lot of things dealers don’t have control over. Their OEMs decide on the models and types of vehicles they will produce, set the MSRP, determine the inventory mix they will provide to the dealership, and even dictate …

The 2025 Laureate Finalists

October 10, 2025

AMBASSADORSHIP For extraordinary service to the community and the industry Danny Brackett, Brackett Auto Group, Orangeville, ON  Most important success factor: The most important factors that led to my success in the automotive retail business are my discipline and drive — …

CADA leaders visit Washington

October 10, 2025

The Canadian Automobile Dealers Association (CADA) took its advocacy efforts to Washington, D.C. in July, launching its first-ever trade mission aimed at highlighting the risks of ongoing tariff disputes to the North American auto sector. Over three days, CADA’s executive …

The trouble with techs

October 10, 2025

You already know the auto technician shortage is more than a headline — it’s what greets you every morning when bays go idle.  Ontario alone has more than 3,000 vacant trades roles, double the pre-pandemic total, and the situation is …

A Runway success

September 5, 2025

Mercedes-Benz Downtown Calgary is one dealership that truly goes the extra quarter mile. But is Perry and Steven Itzcovitch’s latest visionary project a tad excessive, a bit distracting, or super costly? Of course. And is it loads of fun, great …

中国领先 (China Pulls Ahead)

August 20, 2025

引领世界 (Lead the world) A group of Canadian car dealers took an intensive deep dive into the inner workings of the Chinese auto industry in April with a five-day study tour led by the Canadian Automobile Dealers Association. They came back home …

Meet the 2025 CADA Laureate winners

August 20, 2025

Celebrating dealer excellence in three categories: Ambassadorship, Business Innovation and Retail Operations. Each year since 2006, three car dealers are named CADA Laureates. It’s an exclusive group, and recognizes outstanding career success and achievement.  From among the 3,200 car dealers …

The brightest lights

August 15, 2025

In this issue, we are proud to feature the three CADA Laureate Award winners for 2025: Brent Ravelle, Ambassador Laureate, Michael Wyant, Innovator Laureate and Annie Laliberté, Retailer Laureate.  The CADA Laureates, and the program itself continue to grow in …