How a novel retail sales process is having a big impact in dealer showrooms Make no mistake, selling cars is a tough business. Furthermore, with more competition than ever and consumers armed with greater knowledge, it is increasingly important for …
Why advancing vehicle technology represents an opportunity for dealers to really grow their service business Since the 1970s, the pace of vehicle technology has evolved rapidly. Driven by the need to bolster fuel economy, reduce emissions and deliver safer passenger …
HOW RECOGNITION FROM OEMS HELPS DRIVE DEALER PERFORMANCE AND REPUTATION When we work hard, receiving acknowledgement for the tasks we’ve done is often very satisfying. Not only that but getting that recognition from others can also serve to promote our …
SERVING THE COMMUNITY TAKES ON A DIFFERENT MEANING AT BUDDS’ BMW Sometimes there is a pivotal moment, an event that forever changes your life. For Patrick Fletch, director of service at Budds’ BMW in Oakville, Ont. that moment came when …
In an interview with Canadian auto dealer, TD Auto Finance’s new president and chief executive officer, Paul Clark talked about his background in the industry and TD’s new strategy in the auto financing sector, specifically as it relates to dealers. …
CANADIAN AUTO DEALER TALKS WITH WOMEN WHO HAVE TRULY MADE THEIR MARK ON THE AUTOMOTIVE RETAILING LANDSCAPE In the car business it’s often very easy for us to say he did this or he did that. The perception is, that …
A DIFFERENT APPROACH TO CUSTOMER SERVICE Arriving at Lexus On The Park, you get the distinct impression this isn’t your typical luxury car dealership. Giant wings project out from atop the hill, floor to ceiling glass structures in which the …
Canadian auto dealer takes a look at vehicle electrification, how it is changing the industry and its potential impact on the future of automotive retailing Progress. It’s a fact of life. Things advance, evolve and (in theory at least) improve. …
Automotive purchasing groups are helping dealers buy and also build for the future We all hear about methods to make the shopping experience simpler and more convenient. One of them is the single source where you can buy just about …
Involvement in the local community has proven to be rewarding in many ways for Gus Brown Buick GMC Gus Brown has been a General Motors dealer in Whitby for 41 years. During that time he’s seen many changes. Yet despite …
An online classified vehicle service can provide convenient networking for dealers In the remarketing business, dealers are always looking at ways to streamline the process, both in terms of time and money. Traditionally, the only way to buy or sell …
Spray-on bedliners are becoming increasingly popular among truck customers as well as a profit centre for dealers For dealers, the ability to understand a particular customer’s needs and wants, includes not only the vehicle and options but also accessories. Furthermore, …
