Our mid-year report card
The overall market is up but some brands are doing better than others With 2012 half down, as of this writing, it’s proving to be a very good year indeed. While sales are not quite on record pace, they’re not …
Category: Features
There’s money in mishaps
Investing in collision and body repair can reap big rewards over the longer term “You have to be willing to make the commitment,” says Jim Donaldson, manager at Heffner Collision in Kitchener, Ont. “The business today is very competitive. If …
Click once, click twice…Sold!
With advanced tools and unrivaled access, online auctions are dramatically changing the way dealers are buying and selling used vehicles In automotive retailing, much like any business, dealers are often looking ways to save time and money. And when it …
Leading the way
Tracking electronic leads is one of the most misunderstood aspects of dealer operations. With the range of solutions and opportunities available today, they can also become one of the most profitable. Integration. As the automotive industry advances, it’s a subject …
Eastern Empire
Canadian auto dealer takes a look at this facility that incorporates no fewer than four separate automotive retailers and ranks as one of the most unique facilities of its type in Canada. Trying to improve upon something that already exists …
Smart Canada releases pricing on fourtwo electric drive
Pricing for Smart’s latest vehicle, the third generation electric drive EV, based on the fourtwo has now been officially announced. The electric drive Coupe will sport a MSRP of $26,990 in Canada, while the Cabriolet version will list at $29,990. …
The art of the test drive
Pick the right vehicle, find a nice route, and help your customer relax. Some free test drive tips from test drive pros. With more customers doing their tire kicking online, by the time someone takes the wheel of a vehicle …
Style & Substance
A tour of BMW-Mini Langley in B.C In the second installment of our new series profiling some incredible dealerships, Canadian auto dealer looks at a B.C. store that boasts, among other things, the country’s first BMW M dedicated showroom. There’s …
Good guys in your corner
Government bureaucracy and regulations can seem daunting at the best of times. Fortunately, there are influential forces looking out for the interests of dealers on these matters. Here are a few of the people working for you. John Sutherland Nova …
Above and beyond
In the first of a multi-part series, Canadian auto dealer takes a look at some retailing facilities across the country that are raising the bar when it comes to providing a remarkable customer experience. We’ve heard a lot of talk …
Keeping tabs on the pulse of your dealership
New software tools evolve to handle the complexity of managing dealerships Dealership management software (DMS) programs are well-known tools to help streamline operations and boost sales. Yet choosing the best system for your needs is no easy task. The systems …
Attack the aftermarket
The aftermarket is killing you. What can you do to fight back? It’s a hot topic of contention, dealers versus aftermarket vendors and independent repair shops. The general perception among the public is that taking your car to an independent …
