Category: Features

A team game

March 3, 2012

Training means success for dealerships like the OpenRoad Auto Group In automotive retailing, the fast pace of new technologies, concepts and strategies means there’s never a dull moment. It also requires dealers to be on their toes to stay ahead …

Brimming with confidence

March 3, 2012

Superior customer service and dynamic leadership helps Brimell Toyota stand out in a crowded neighbourhood The last thing dealer principal Mark Bozian wants to see is an unhappy customer storm out of his dealership. “One customer lost is one too …

Young guns a blazin’

January 13, 2012

The next generation of leaders in Canada’s automotive retail sector are taking their place. We introduce you to four reasons our industry has a bright future. In our industry, the perceived lack of young blood coming through the ranks to …

All charged up and raring to go

November 14, 2011

Latest vehicles on display at the EV 2011 Electric Vehicles Conference and Trade show More than a dozen of the latest generation electric vehicles available in the Canadian market were on display at the EV 2011 Electric Vehicles Conference and …

dawn of the electric age

November 14, 2011

Electric vehicles are reborn and this time they could be here to stay One hundred years ago, the first electric starter was introduced on the 1912 Cadillac. Ironically, its introduction sounded the death knell for the electric vehicle (EV) of …

Going for the Green

November 14, 2011

Dealers are paying closer attention to sustainable business practices The auto business frequently comes under close political scrutiny, not only as it relates to the production and use of the end product (automobiles) but also the facilities that manufacture and …