The latest issue of Consumer Reports is now out, and with it comes the magazine’s top selections for the best cars of 2012, in 10 different categories. According to Consumer Reports, in order to make it into the Top Picks, …
Training means success for dealerships like the OpenRoad Auto Group In automotive retailing, the fast pace of new technologies, concepts and strategies means there’s never a dull moment. It also requires dealers to be on their toes to stay ahead …
Superior customer service and dynamic leadership helps Brimell Toyota stand out in a crowded neighbourhood The last thing dealer principal Mark Bozian wants to see is an unhappy customer storm out of his dealership. “One customer lost is one too …
Expert digital marketer Paul Potratz offers simple tips on where you can get more bang for your buck Remember the days when you would place your newspaper ads for the weekend and run a high-frequency radio campaign on the top …
The next generation of leaders in Canada’s automotive retail sector are taking their place. We introduce you to four reasons our industry has a bright future. In our industry, the perceived lack of young blood coming through the ranks to …
Top technology CEOs debate social media, mobile marketing and the changing Gen Y car buyers at a digital marketing summit The leaders of the top technology firms that serve dealers took the stage at the Driving Sales Executive Summit and …
William Ward Publishing’s little black book became the #1 trusted source for used car values in Canada, and now 50 years later, the auto and finance industries still rely on the service Kathy Ward smiles as she discusses how her …
For at least the last half-century, the auto industry has effectively been a closed shop in terms of opportunity for new automakers, particularly on these shores. The industry was so vertically integrated, not to mention so capital intensive, that it …
Latest vehicles on display at the EV 2011 Electric Vehicles Conference and Trade show More than a dozen of the latest generation electric vehicles available in the Canadian market were on display at the EV 2011 Electric Vehicles Conference and …
Electric vehicles are reborn and this time they could be here to stay One hundred years ago, the first electric starter was introduced on the 1912 Cadillac. Ironically, its introduction sounded the death knell for the electric vehicle (EV) of …
Dealers are paying closer attention to sustainable business practices The auto business frequently comes under close political scrutiny, not only as it relates to the production and use of the end product (automobiles) but also the facilities that manufacture and …
Uninformed sales staff will turn buyers away It might seem like a minefield, trying to navigate through the features and technology on modern vehicles. Yet armed with product knowledge, learning about them can be a relatively painless experience, both for …
