DEALERS SATISFACTION WITH LENDERS IS AT AN ALL TIME HIGH Recently, J.D. Power & Associates released the findings of its 2013 Canadian Dealer Finance Satisfaction Study. The survey found that across the board, dealer satisfaction with the services lenders provide …
THE MARKET CONTINUES TO GROW BUT THE GAINS ARE FAR FROM EQUALLY DISTRIBUTED With half of 2013 behind us, new-vehicle sales in Canada are up by 2.2 per cent from the same six months in 2012 and they’re at the …
IT WOULD BE FAIR TO SAY THAT H.J.PFAFF AUDI IN NEWMARKET, ISN’T SO MUCH A DEALERSHIP, AS IT IS A DESTINATION. PEOPLE LOVE BEING HERE. “We’ve seen our sales and service increase significantly, since moving to this location,” says general …
INNOVATIVE NEW PRODUCT PROVIDES FAST, EFFECTIVE DATA ACCESS ANY TIME, ANYWHERE In celebrating 25 YEARS of its SERTI Dealer System (SDS) DMS for automotive and heavy truck dealers, SERTI Information Solutions has launched a new product: StatsOnline. This new program …
ATTRACTING CUSTOMERS ONLINE — AND THEN KEEPING THEM — IS A DUAL CHALLENGE. BUT EVOLVING TECHNOLOGIES AND METHODS, ALONG WITH A BIT OF GOOD OLD COMMON SENSE, CAN MAKE A REAL DIFFERENCE. Sitting across from Alan Bird, president and CEO …
FOURTH ANNUAL AUTOMOTIVE BOOT CAMP STRIKES A CHORD In talking with dealers and their staff at this year’s Automotive Boot Camp (May 14-16), the general consensus was that this has become a must-attend event. Brandon Burling of Desert Sun Auto …
BOB MYERS INCORPORATED A LOT OF ADVANCED IDEAS WHEN HE FIRST OPENED HIS STORE. THIS IS ONE DEALERSHIP THAT HAS STOOD THE TEST OF TIME. There’s no question that Bob Myers Chevrolet is an imposing place. Located on Bayly Street …
WITH NATURAL RESOURCES CANADA CONSIDERING MAKING ITS ENERGUIDE VEHICLE LABELS MANDATORY, CANADIAN AUTO DEALER TAKES A LOOK AT THIS ISSUE In 1998, Natural Resources Canada (NRCan) introduced its first EnerGuide labels. The idea was to provide consumers shopping for vehicles, …
REVAMPING STORES REQUIRES MAJOR INVESTMENT AND DEALERS WANT TO UNDERSTAND WHY IT’S NECESSARY. Visit any Apple store today and not only is the product showcased in a clean, modern and pleasant environment but no matter which part of the country …
FOR DEALERS NEIL AND DARLENE KALAWSKY, BEING ACTIVELY INVOLVED IN NUMEROUS COMMUNITY PROGRAMS WITHIN THEIR HOME BASE OF CASTLEGAR, B.C., HAS HELPED PUT THIS INTERIOR CITY ON THE MAP. The Kalawsky family owns and operates four new car dealerships in …
SOLID SUPPORT AND TRAINING ARE KEY TO SUCCESSFUL DMS INTEGRATION AND OPERATION As technology advances and new software products and features enter the market, dealers can sometimes find themselves struggling to figure out exactly what they need in terms of …
Multiple community projects have proved rewarding for dealer and entrepreneur Jamie Massie Jamie Massie, was born in Toronto but has spent much of his life in and around Barrie, Ont. When the Massie family purchased what was then Georgian Pontiac …
