In the summer of 2005, everything in the economy and auto industry had aligned to deliver us the trinity of business success. We had traffic, profit and staff morale. Profits were amazing because customers were hungry for our product and …
A roundtable discussion with industry experts The participants were in a feisty mood when we gathered in the boardroom of the CADA office for the first in a series of roundtable discussions on the state of the auto industry in …
Get a pay plan with payback It’s more than just the money, as Canadian dealers know well. A well-designed compensation package addresses several business needs. It supports recruitment, assists in retention, motivates performance and rewards the employee with money (direct …
When does it make sense to work with a recruiter? When is that the best strategy for hiring new staff? It all depends on the circumstances. While Steve Quinn (Quinn Automotive Group) has a firm policy of promoting from within, …
The dealers’ perspective on auto auctions “The auctions are an integral part of our business,” says Fred MacNeil, president of the Steele Auto Group in Halifax, NS “We use them extensively.” Indeed, auto auctions play a pivotal role in most …
Five steps to increased efficiency and profitability Manufacturers have been pushing dealers to get into the quick-service business for years but have failed to provide them with a business plan that works for all parties involved. Many stores have resisted …
Looking to sell your dealership? Learn who your buyer is With the arrival of fall comes the excitement of new beginnings. Kids are back at school, summer vacations are a distant memory, and dealers all over the country begin to …
Laureate winner shares his insights At this year’s ADESA remarketing forum, Steve Chipman, 2010 Laureate winner and president of the Birchwood Automotive Group, based in Winnipeg, MB, provided insight into the auto business to an audience consisting primarily of large …
Serve your new-vehicle customers well and they’ll stick around We are living through a transformation in automotive retailing, the likes of which haven’t been seen for generations. Ownership transition is at a heightened level, brand transition is as pronounced as …
What the big guys can learn from their smaller counterparts There’s a lot to be said for keeping a lid on growth! Despite the apparent trend to large dealer groups and mega-dealers, smaller dealerships are thriving in Canada. Why is …
Because square pegs don’t fit round holes W hen does it make sense to work with a recruiter? When is that the best strategy for hiring new staff? It all depends on the circumstances. While Steve Quinn (Quinn Automotive Group) …
