IT’S 2030. SELLING AND SERVICING CARS HAS CHANGED. No longer is the business dominated by monolithic showrooms and expansive fixed ops departments. Instead, everything’s become virtual. Buyers can select every option and feature on their next vehicle via virtual touch …
Canadian auto dealer interviewed Maria Soklis, Vice-President and COO of Kia Canada Inc. about the company’s growth, its relations with dealers and the company’s new product lineup.
Click below to see and hear my publisher’s note to accompany the May 2013 issue of Canadian auto dealer.
Canadian auto dealer columnist Chuck Seguin offers his insights into the newly-released report on factory image programs and their impact on dealer profitability.
Click below to see and hear my publisher’s note to accompany the January/February 2013 issue of Canadian auto dealer.
Rick Gauthier says he’s excited about his association’s new dealer-focused event — the CADA Summit — that takes place Feb. 13 during the week of the Canadian International AutoShow in Toronto. “I can’t recall being more excited in recent years,” …
Canada’s auto dealers have taken it on the chin vs. some aftermarket providers in a new study that measures customer satisfaction with the service experience for their vehicles. The findings were released in the J.D. Power and Associates 2012 Canadian …
Urban Science released 2012 midyear statistics and insights from its automotive Franchise Activity Report, which shows that the U.S. dealership network remains stable, healthy and poised to reach record-breaking throughput and profitability levels by the end of the year. Because …
Three new auto dealers have joined the prestigious ranks of the CADA Laureates. Canadian Automobile Dealers Association (CADA) Chairman Al MacPhee announced that Norman Hébert, Jr. of Groupe Park Avenue in Montréal, Que., Christian Chia, of OpenRoad Auto Group, Richmond, …
Consumers who are nervous about making the commitment to buy a new or used car now have some added protection from a new loan protection service introduced this week by TD Auto Finance. The new vehicle return program is designed …
It was a packed house for the first social media boot camp event put on by the Trillium Automobile Dealers Association (TADA) in Toronto last week. Dealers from across Ontario, and even one from Vancouver, came to roll up their …
Canadian auto dealers have launched class action lawsuits over alleged price-fixing by auto parts manufacturers. Three class action lawsuits have been launched in the Ontario Superior Court of Justice seeking more than $700 million in damages on behalf of Canadian …
