Great mobile devices

One challenge dealers have is that most have spent a lifetime inside the auto industry — they drive dealership demo vehicles, and don’t have a current sense of what it’s like for a consumer to shop for or purchase a vehicle, …

In this issue, we are proud to feature the three CADA Laureate Award winners for 2025: Brent Ravelle, Ambassador Laureate, Michael Wyant, Innovator Laureate and Annie Laliberté, Retailer Laureate.  The CADA Laureates, and the program itself continue to grow in …

This is a big year for our team. Our baby is turning twenty. When we mailed the very first issue of Canadian auto dealer in late 2005, the world we wrote about looked and felt very different. The hot topics …

As the circus surrounding tariffs, counter-tariffs, annexation threats, and concerns over the collapse of Canada’s auto industry swirl around them, car dealers are faced with the same dilemma they always face.  Many of these issues are simply outside of their …

You already know the auto technician shortage is more than a headline — it’s what greets you every morning when bays go idle.  Ontario alone has more than 3,000 vacant trades roles, double the pre-pandemic total, and the situation is …

There’s a high-profile story making the rounds across the dealership community about an overly enthusiastic AI chatbot named “Quinn.” You may recall the CBC News headline: “‘I was shocked’: BMW revokes buyback offer, blames rogue chatbot.” A customer contacted BMW …