Taking transportation to new heights
Billionaire Richard Branson is one of the most recognizable entrepreneurs in the world. Even though he dropped out of high-school, it didn’t stop him from success.
Category: Features
Shop talk
The new Globaljig ® Presented by Chief Mobile System offers collision repair shops with the luxury of loading cars quicker.
Charging into Canada
He’s come a long way from growing up in northern Ontario around Timmins, but San-Diego, Calif.-based Pierre Gagnon still enjoys coming back to his home country to visit family and friends.
Cater to your customer
It’s true that amazing customer service is timeless. In the age of the Internet, the experience and opinion of one person can influence hundreds through social media and thousands through review websites such as DealerRater and Yelp.
A good fit
Any dealer knows there’s nothing more critical than an efficient CRM when it comes to nurturing client satisfaction and securing repeat business.
Birchwood Collision Centres receive Mopar certification
Birchwood Collision Centres have become Manitoba’s first and only Chrysler, Dodge, Ram, Jeep and Fiat Certified Collision Repair Facilities as of early June, 2016. Being the only certified repair facility means Manitoba vehicle owners can comfortably get serviced at Birchwood …
Social strategies
Canadian auto dealer spoke with four social media gurus in the auto industry to learn more about their best practices. Here’s what they had to say. Aleksandra Banas, Digital Marketing Manager, Lexus of Edmonton Banas takes a common sense approach …
Leave your desk behind
Dealertrack launches powerful new cloud-based enhanced vehicle sales and desking tool designed for desktops, mobile and tablet devices Many car buyers say they dislike the experience of being dragged to a salesperson’s desk to complete their sale and then have …
Stand out from the crowd
I was recently invited to spend some time at Google Canada. From a search and content perspective, you couldn’t ask for a better source. I mean, Google gobbles up words for breakfast, lunch, and dinner. During our time there, we …
Shop Talk
Rotary Lift has come out with a new scissor lift designed just for dealer quick-service bays: the Rotary Lift Double-Section Scissor Lift. Unveiled at the National Automobile Dealers Association (NADA) Convention & Expo, the new lift incorporates a patent-pending, fully …
Rotary Lift launches new video series
Rotary Lift gets close to 190,000 phone calls a year, with many of them questions on lift operation, maintenance and installation, said David Fischmer, the company’s marketing director. In response, the vehicle lift provider has come out with a new …
At your service
Service department designs have evolved in the past few years to the extent that they are becoming more of an ‘on-display’ feature within the dealership facility, said Robert Arnone, Vice-President of RH Carter Architects Inc. and the lead architect for …
