They will soon be buying and servicing more cars and will make up a big part of your future workforce. Are you ready? For some, the next generation of auto retail consumers appears unproductive, impatient and self-entitled. But what if …
Recognizing the best in the industry for 2017 Since 2005, the Canadian Automobile Dealers Association (CADA) and iA-SAL, a leading provider of financial, consulting and training for new car and truck dealers in Canada, have partnered for the annual CADA …
First-half sales are the best ever, but not all automakers are sharing equally in that success For the third consecutive year, 2017’s first-half auto sales set a new all-time record in Canada, up 5.0 per cent from last year’s best-ever …
Firm helps dealers find a profitable way to sell the business when the time is right. Buying or selling a dealership is often one of the biggest transactions in a dealer’s career. It requires precise timing, a load of legal …
The federal government may have postponed enacting some provisions of Canada’s anti-spam legislation (known as CASL), but dealers need to remain hyper-vigilant that they stay compliant, said Tim Ryan, Vice-president and Director of Industry Relations & General Counsel with the …
How dealers can compete and win with the aftermarket for service t’s an aftermarket anomaly that’s the envy of dealerships for miles around. Last year, the service department of Nurse Chevrolet Cadillac in Whitby, Ont., churned out 15,500 oil changes. …
“Have you ever tried to put on a fresh pair of eyes and walked into your service department as if you were a customer? What do you see? Is it an easy, clean and organized process you offer customers? Do …
Dealers watch to ensure new OEMs’ pop-up retail experiences aren’t the thin end of a wedge If fewer people are visiting dealerships to look at cars, is the answer to bring the cars to the people? OEMs around the world, …
A new collection of professional-calibre tools by UltraPro is now available for mechanics who are looking for convenience, durability and a good look. “The key element of the Radical series is the tool box,” says Yannick Addy, Director of Tools …
K Detail Plus has launched a new retail-focused website to promote Twist Eco Car Wash, a car cleaning system that uses saturated dry steam and micro-fibre cloths to clean and sanitize vehicles, says Moneer Korban, owner of K Detail Plus …
Don Romano, President & CEO of Hyundai Auto Canada told dealers at the CADEX 2017 event that their best days lie ahead, despite all the buzz in the industry about disruption and disintermediation. “It couldn’t be a better time to …
The world’s largest digital signage expo hints at what car dealerships of the future might well look like. Growing interest in the technology and tools that power digital signage networks led to a 20 per cent increase in attendance at …
