INTRODUCING A NEW WORKSTATION SERIES THAT TAKES FUNCTIONALITY TO NEW HEIGHTS Since its inception, Metalia has been involved with the production and design of storage solutions for service bays and mechanical maintenance areas. But the Chambly, Que.-based company has launched …
LEARN HOW TO GET THE MOST FROM YOUR DMS In the span of a few decades, Dealer Management System (DMS) software has transformed the dealership from a business of several different entities to an integrated and efficient operation. For most …
THE 2016 MONTREAL INTERNATIONAL AUTO SHOW WAS PACKED WITH EXCITING CANADIAN REVEALS AND SURPRISES Canadians were able to get up close and personal with several new vehicles for the first time at the 2016 Montreal International Auto Show (MIAS) held …
MEET THE CLARKS, THE PROUD DEALERSHIP FAMILY THAT JUST CELEBRATED 100 YEARS RUNNING CANADA’S OLDEST CHEVROLET DEALERSHIP, J. CLARK AND SON LTD. IN FREDERICTON, N.B. HOW DID THEY DO IT? You can forgive the Clark family for being proud as …
LEARN HOW U.S. RETAILER NORDSTROM TAKES CUSTOMER SERVICE TO THE NEXT LEVEL “Let me get my manager!” This all-too-common line is such a frustration for customers that it’s become a staple of television sitcoms. It’s also something you’ll never hear …
Here’s what millennials want from their car buying experience If 25-year-old Emily Tamfo was going to buy a car, her first stop wouldn’t be a dealership. It would be YouTube. The digital content strategist said she would pore over reviews …
B.C. LIEN SERVICE CAN REDUCE REPAIR DECLINES Automotive repair shops and service departments in B.C. can now extend credit to customers safely, securely — and in under three minutes, according to Mat Boyer, Vice-President of Business Development with Integrated Recovery …
MARK ZUCKERBERG HAS TRANSFORMED THE WAY WE CONNECT WITH EACH OTHER Mark Zuckerberg is a philanthropist and entrepreneur — the self-made billionaire behind Facebook. In 2015, he was ranked no.1 in “America’s Richest Entrepreneurs under 40” by Forbes magazine. At …
IN THE FIRST INSTALLMENT OF THIS NEW SERIES, WE LOOK AT THE FINGERPRINT THAT IMPACTFUL LEADERS ARE LEAVING IN OUR WORLD. THEIR VISION, IDEAS AND ACTIONS ARE HAVING A PROFOUND INFLUENCE THAT EXTENDS WELL BEYOND THEIR ORGANIZATIONS. Dubbed the “Oracle …
MORE DEALERS ARE COMING AROUND ON TRANSPARENCY, AND ARE TAKING THE TIME TO INVEST IN INITIATIVES TO MAKE THE AUTO INDUSTRY MORE TRANSPARENT What can the auto retail industry learn from wildly successful companies such as Uber, Airbnb and Zipcar? …
INTRODUCING RETAIL REVOLUTION, AN EIGHT PART SERIES ABOUT THE CHANGING FACE OF RETAIL Do you know what a widget is? It’s something that doesn’t exist, but which can be a very important tool for manufacturers and retailers alike. It’s a …
IN OUR FINAL INSTALLMENT OF THIS HISTORICAL SERIES, WE EXPLORE THE CHANGES THAT ROCKED THE AUTOMOTIVE INDUSTRY IN THE 1990s The 1980s had been a roller-coaster ride for the auto industry. The oil crisis a decade before had finally opened …
