WHEN IT COMES TO ONLINE LEAD MANAGEMENT, SPEED AND QUALITY RULE THE DAY When car shoppers submit an online inquiry, they expect to get a satisfactory answer within a short period of time. That means that salespeople at dealerships need …
SERTI’S SOFTWARE AS A SERVICE OFFERING FOR DEALERS Following a successful pilot-testing program held in April, SERTI is deploying its Software as a Service solution across the country. Becoming the preferred solution for Canadian dealerships, the Software as a Service …
When it comes to dealership software systems, be wary of slick promises of a comprehensive “out of the box” solution that solves all of your problems. It’s not quite that easy ANYONE WHO IMPLEMENTS a Dealer Management System (DMS) sets …
A new approach is needed to sell to millennials. They are better informed, have different needs, and are a target group worth understanding. ARE MILLENNIALS STAYING AWAY from car ownership? Yes and no. A J.D. Power and Associates study says …
New services make tire storage a smarter option for some dealers — and customers love it FOR MANY CONSUMERS, having their dealership store their tires is an added bonus, not a huge cost. For some, it’s as simple as not …
Speaking to a jam-packed sold out room, CADA Chairman Steve Chipman kicked off the 3rd annual CADA Summit at the Hyatt Regency in Toronto, Ont. “It is my distinct pleasure to welcome you to the 2015 CADA Summit,” says Chipman. …
How to recruit — and retain — a workforce that is ready for the new wave of automotive retailing To better sell to millennials, dealerships will need to recruit and retain some of their own. But there are some things …
Mobility is the name of the game in the auction world today The big news in the auction world has been the return of off-lease vehicles since their virtual disappearance following the economic crisis in 2008. Although availability is certainly …
Special contest for dealers helps provide better educational opportunities for youth in Rongena, Kenya More than 700 auto dealers from across Canada helped raise more than $45,000 to support and improve the lives of children in Kenya, through an innovative …
In the second part of our historical series looking at the development of Canada’s automotive retail industry, we look at the Roaring Twenties If the 1910s were the auto industry’s infancy, the 1920s were when it came of age. …
The Canadian auto dealer team interviewed dozens of suppliers to find out more about their latest offerings. Here is a snapshot from the show floor The convention floor at this year’s NADA Convention & Expo was a hotbed of activity, …
Bill Fox, newly-crowned NADA Chairman, delivered a popular and spirited message to dealers in his introductory address to a jam-packed session at the NADA Convention & Expo in San Francisco Fox, who represented New York’s franchised new car dealers on …
