WHAT WILL BE ON YOUR NEXT F&I MENU? It seems everyone has an appetite for F&I products these days. In the U.S., Cox Automotive announced that through its acquisition of F&I provider SilverRock Holdings, dealers will be able to offer …
BLAIR QUALEY SHARES HIS TIPS ON HOW TO GET MILLENNIALS OFF THEIR MOBILE DEVICES AND INTO SHOWROOMS For a long time, the car sales experience has focused on baby boomers. With unprecedented disposable income, this demographic has traditionally led to …
TOOLS OF THE TRADE LIGHT AND DURABLE Panasonic Toughpad FZ-F1, FZ-N1 Panasonic has come out with two new handheld tablets that it says are the world’s lightest fully rugged handheld models on the market. Unveiled during the Mobile World Congress …
INTRODUCING A NEW WORKSTATION SERIES THAT TAKES FUNCTIONALITY TO NEW HEIGHTS Since its inception, Metalia has been involved with the production and design of storage solutions for service bays and mechanical maintenance areas. But the Chambly, Que.-based company has launched …
Canadian auto dealer traveled to the headquarters of Kia Canada in Mississauga, Ont. for a one-on-one interview with Ted Lancaster, Vice-President and COO, Kia Canada Inc. Here’s part of the conversation with our columnist and automotive journalist Petrina Gentile. You …
B.C. LIEN SERVICE CAN REDUCE REPAIR DECLINES Automotive repair shops and service departments in B.C. can now extend credit to customers safely, securely — and in under three minutes, according to Mat Boyer, Vice-President of Business Development with Integrated Recovery …
MEET ANDREW YOUNGHUSBAND, HOST OF HIT REALITY TV SERIES, CANADA’S WORST DRIVER Andrew Younghusband is best known for his role on the hit reality TV series, Canada’s Worst Driver. As the host of the show for 11 seasons and counting, …
EXPLORING SOME OF THE BIGGEST OWNERSHIP TRENDS AND PREDICTIONS FOR THE YEAR AHEAD At this time of year, media of all sorts, shapes and sizes offer predictions of what is possible in the year ahead. Predictions are subjective, and tend …
CANADIAN AUTO DEALER WELCOMES BLAIR QUALEY, OUR NEW COLUMNIST FROM WESTERN CANADA WHO WILL PROVIDE A REGULAR PERSPECTIVE ON ISSUES AFFECTING AUTO DEALERS As another year passes into the rear view mirror, now is the perfect time to look back …
AUTOMAKERS ARE GEARING UP TO INCLUDE EVS IN THEIR LINEUPS, BUT THEY FACE MANY CHALLENGES ALONG THE WAY When he was discussing the Ontario government’s recently-released Climate Change Strategy report with the media, Glen Murray, the province’s Environment Minister, made …
GAIN YOUR CUSTOMER’S TRUST, AND YOU’LL HAVE THE ULTIMATE COMPETITIVE ADVANTAGE Trust is the emotion that propels customers to the side of the gap between hope and evidence, and between expectation, experience and fulfillment. The manner in which the OEM, …
HOW TO STAY AHEAD OF THE CURVE IN THE EVER-CHANGING AUTO RETAIL INDUSTRY Happy New Year! 2015 was another eventful and prosperous year for the automotive industry. As we shift gears and head into 2016, I would like to take …
