Cyber security experts suggest the increasing use of digital and connected services has led to a rise in cyber attacks on businesses of all sizes. It means that car dealers are susceptible to these threats, and consumers are deeply concerned …
Kijiji Autos recently announced the upcoming launch of a new digital solution meant to boost leads and help dealers better target and advertise their inventory. Scott Neil, Senior Director of Commercial Business at Kijiji, presented the news during the 2019 …
Mindy Weinstein, Founder & CEO at Market MindShift, was the first speaker at Kijiji Autos’ DealerTalk Montreal conference today, launching right into an issue that seems more complex than it really is: is your dealership website being penalized by Google? …
Changing consumer demands and new technology are impacting the F&I office experience. Dealers are starting to adapt. An increasing number of car dealers are feeling the pressure: consumers want transparency when it comes to the full cost of vehicle ownership, …
The future of fixed ops involves adopting new technologies, improving marketing and upgrading facilities to better meet the needs of customers. We talk to a few providers to get their thoughts on what the industry needs. The showroom floor has …
Selling used vehicles is increasingly moving towards digital, which is poised to dominate in the future. Dealers looking to stay in the game will need to get their digital strategy in order and consider some new approaches. The used vehicle …
OEMs are implementing more technology elements into their products advisor training to help boost engagement Vehicle manufacturers are increasingly using technology to improve product training for dealers, adding things like virtual reality and gamification to their repertoire of tools. One …
Dealerships are turning to technology and new processes to help improve customer experience and boost loyalty Survival in today’s automotive market may hinge on a car dealership’s ability to provide an integrated customer experience strategy — a key factor in …
Tim Reuss has been named the new President & CEO of the Canadian Automobile Dealers Association (CADA) effective September 3, 2019, according to a communique issued by the organization. Reuss is a former President and CEO of Mercedes-Benz Canada, and …
U.S. President Donald Trump’s recent threat to impose a 5 per cent tariff on Mexico is yet another red flag for Canadians to remain watchful, if not wary of political tensions south of the border. Those tariffs, which would have …
The automotive non-prime market is ripe for the taking, but dealers intent on benefiting from it will need a solid process and the help of a lender to ensure the greatest chance for success. Non-prime car buyers represent relatively untapped …
The “new age” generation of employees is upon us, and curbing the automotive retail issue of hiring and retention will require looking at people differently, and shifting tactics. Hiring and retention remains an issue for a number of automotive retailers …
