Dealerships are turning to technology and new processes to help improve customer experience and boost loyalty Survival in today’s automotive market may hinge on a car dealership’s ability to provide an integrated customer experience strategy — a key factor in …
Tim Reuss has been named the new President & CEO of the Canadian Automobile Dealers Association (CADA) effective September 3, 2019, according to a communique issued by the organization. Reuss is a former President and CEO of Mercedes-Benz Canada, and …
U.S. President Donald Trump’s recent threat to impose a 5 per cent tariff on Mexico is yet another red flag for Canadians to remain watchful, if not wary of political tensions south of the border. Those tariffs, which would have …
The automotive non-prime market is ripe for the taking, but dealers intent on benefiting from it will need a solid process and the help of a lender to ensure the greatest chance for success. Non-prime car buyers represent relatively untapped …
The “new age” generation of employees is upon us, and curbing the automotive retail issue of hiring and retention will require looking at people differently, and shifting tactics. Hiring and retention remains an issue for a number of automotive retailers …
CADEX 2019 tackled topics like changing consumer preferences, in-store digital media, electric vehicle readiness, government regulations, federal elections, and more. The automotive industry has reached an unprecedented period of innovation, said Brian Fulton, President and CEO of Mercedes-Benz Canada, during …
The U.S. has officially lifted the steel and aluminum tariffs it imposed on Canada nearly a year ago during NAFTA renegotiations, according to a statement from Canada’s Prime Minister Justin Trudeau. The move resulted in Canada lifting its counter tariffs …
How one company helps dealers leverage data to make more informed decisions about their digital ad spending Car dealers spend a significant amount of money on digital advertising. But not everyone is keeping tabs on their advertising attribution, nor are …
Next-generation DMS providers are upgrading and modernizing their systems, while also ensuring they contain the basic easy-to-use, seamless and efficient ingredients needed to improve the user experience Improving the user experience for both automotive retailers and their customers remains a …
If you plan to stay in the auto retail game, or exit profitably, you will need to get expert advice on many fronts An aging dealer population, combined with the uncertainty of the future, may be pushing small, independent automotive …
.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } Canadian auto dealer was on hand at a press …
The Government of Canada’s recent announcement to launch its zero-emission vehicle (ZEV) incentive program on May 1 is a step in the right direction — but there is still work to be done, according to various industry groups. Canadian auto …
