The automotive retail industry has long been desperate to find more qualified and diverse workers to join the sector due to a growing demand to fill new positions — but that was before COVID-19. As of June, dealerships have reopened …
Dealers must now respond and process leads more quickly, adopt video conferencing and texting tools, focus more on the end user, and leverage their people — and all in the name of a more seamless customer experience. When COVID-19 all …
As dealerships across Canada adjust to new health and safety protocols while serving customers again, Robert Poëti, President and CEO of the CCAQ (La Corporation des concessionnaires automobiles du Québec) is advising caution. In an interview with Canadian auto dealer …
Dealerships can expect big changes to the Canada Emergency Wage Subsidy (CEWS) program where eligibility and program duration are concerned. The federal government proposal aims to eliminate the 30 per cent revenue drop threshold that garnered frustration among the business …
Digital responsiveness in the age of COVID-19 has been accelerated in part by dealers being pushed to be more active and proactive, according to Carl Boyer of Quebec-based Infra Info. In an interview with Canadian auto dealer, Boyer said the …
New rules embedded in the United States-Mexico-Canada Agreement (USMCA) will make it difficult for Canadian dealers exporting used vehicles to the U.S. to prove that the vehicles meet the necessary requirements under the new rules of origin. The USMCA implementation …
The Trump administration has threatened to impose tariffs on aluminum coming from Canada — a move that was used just last year as leverage to negotiate the new NAFTA agreement, or the U.S.-Mexico-Canada Agreement (USMCA) as it is known in …
Suppliers in the auto retail industry have been helping dealers across Canada since March, through offers of savings and other resources — and they continue to do so. Since COVID-19 reached Canada and spread from coast to coast to coast, …
How dealers in Canada are adapting and operating during the novel coronavirus pandemic. Spring is in the air, and with some provincial government restrictions being lifted with the aim of progressively restarting the economy, the beginning of May has already …
Additional help is on the way for automotive retailers, as the Canadian Chamber of Commerce launched a new, government-funded program on May 25 that aims to help small- to medium-sized businesses, not-for-profit organizations, and charities. The Business Resilience Service (BRS), …
The Canada Emergency Wage Subsidy (CEWS) has been extended past the initial June deadline to August 29, according to an announcement from Canada’s Finance Minister Bill Morneau on May 15. That’s good news for auto dealers who are benefitting (or …
When the Government of Quebec announced that dealerships across the province were not considered an essential service, Groupe Vincent in Shawinigan was one of the few exceptions, for emergency needs. Maxime Vincent, President of Groupe Vincent, said they were able …
