Technology and software are transforming the dealership service experience. The modern fixed ops department and its suppliers were already shifting pre-pandemic, and continue to do so around the themes of greater efficiency, automation, transparency, seamlessness, and improved customer experience. Hunter …
Among the many interesting comments stemming from TRADER’s annual event this year is one about how dealerships can compete with Carvana — if there is a willingness to adapt. That comment came from Andrew Tai, CEO of Motoinsight and keynote …
One of the more interesting comments stemming from Trader’s annual Carology online event, which took place April 20, was that Canadian household savings have gone through the roof during the pandemic, but are estimated to return to pre-COVID levels by …
The first federal budget in two years was delivered in the House of Commons on April 19 by Deputy Prime Minister and Minister of Finance Chrystia Freeland, offering a blend of good and bad news for automotive retailers across the …
Carbeeza wants to connect dealers with consumers, and consumers with financing options. As consumer expectations for a faster, smoother, and more digital car-buying process firmly takes root amid the pandemic, companies like Carbeeza are using the efficiency of an app …
The Canadian Automobile Dealers Association (CADA) made their first foray into the world of online events with this year’s annual CADA Summit, which took place on Feb. 3, 2021 from 1:00 p.m. until 5:30 p.m. It was a jam-packed agenda …
The first-ever virtual NADA Show kicked off on February 9, offering an online experience packed with speaker presentations, education and workshops sessions, and franchise dealer meetings, and all while running parallel with the expo. Outgoing National Automobile Dealers Association (NADA) …
As the COVID-19 pandemic continues to impact the automotive industry, suppliers are offering ways for dealers to boost revenue through the tire side of their business. Tire changeover and storage are among the few areas in automotive retail that remained …
Chrystia Freeland, Canada’s Deputy Prime Minister and Minister of Finance, announced on March 23 that the federal government will present Budget 2021 in the House of Commons on April 19 at around 4:00 p.m. ET. This year’s budget has been …
David Robins, Principal Automotive Analyst and Head of Canadian Vehicle Valuations at Canadian Black Book, explores the findings of a new study on the effects on car-buying trends amid the pandemic, along with the concept of “driving less means buying …
It’s been said time and again: customer experience is key — and particularly for women, who influence 85% of vehicle purchasing decisions and buy 65% of new vehicles, according to a July 2019 study from CDK Global. So why do …
The federal government announced that the current rate structures for the Canada Emergency Wage Subsidy (CEWS) from March 14 to June 5, 2021 will remain unchanged through June. For CEWS, that means using a pre-pandemic 2019 reference month as the …
