Author: Carina Ockedahl

Are you ready for the future?

May 31, 2021

Planning delivers the “success” in succession. Francis Lamontagne is the president of Lamontagne auto, a Honda dealership in Rimouski, Quebec. He has four children, ranging from young teen to tender adult age. He started to work at the dealership, owned …

NEXT-GEN FIXED OPS

May 7, 2021

Technology and software are transforming the dealership service experience. The modern fixed ops department and its suppliers were already shifting pre-pandemic, and continue to do so around the themes of greater efficiency, automation, transparency, seamlessness, and improved customer experience. Hunter …