The NADA Show launched day two of its event with a conversation between Rhett Ricart, 2020 Chairman of the National Automobile Dealers Association (NADA) and veteran journalist Bob Woodward that, at the core, reflected on trust and transparency as they …
The future of the automotive industry was explored on February 10 during a conversation between Ford CEO Jim Farley and the soon-to-be former Chairman of the National Automobile Dealers Association (NADA), Rhett Ricart. The discussion was part of the second …
The first-ever virtual NADA Show kicked off in high gear this week, offering an online experience that came as close to the live event as we could imagine — packed with speaker presentations, education and workshop sessions, and franchise dealer …
TIME, Ally and the National Automobile Dealers Association presented the 52nd Anniversary of the prestigious TIME Dealer of the Year Award at the virtual NADA Show on Feb. 9, 2021. The list included 40 dealers, of which five finalists were …
Last year, the Black Lives Matter movement gained significant traction in the United States and globally, and helped shed further light on a nagging issue within our own industry — the lack of Black representation and leadership in the automotive …
With the pandemic impacting dealership sales and head-counts, dealers will be focusing their attention on ensuring their business survives the crisis. But to do that, employee training must remain an important part of their ecosystem. According to Chris Schulthies, National …
Employee training and retention re-enters the spotlight with greater importance as governments renew lockdowns and impose tougher rules to manage the pandemic crisis. With COVID-19 cases rising in a number of Canadian provinces, you can be sure that the mental …
Towards the end of 2020, TRADER launched a virtual edition of its annual Carology event that explored marketplace trends, consumer behaviours, technology’s influence on car-buying, and the car-buying journey. The Science of Selling Cars was hosted by Ian MacDonald, Chief …
After more than 43 years in the industry, Gino Cozza, VP of Sales and Distribution for TD Auto Finance, officially retired at the end of January. A familiar figure with many dealers, many will recognize Cozza from one of the …
The importance of your dealership’s reputation cannot be overstated: taking care of your brand and how consumers connect it to the customer experience will be increasingly important moving forward, according to Marc Cannon, Executive Vice-President & Chief Customer Experience Officer …
The pandemic has made it difficult for many organizations to raise money for charitable causes, but numerous dealers in Canada are finding ways to help raise funds regardless of the hurdles they encounter. One such example comes from Mann Northway …
High turnover was a reality for the automotive retail industry pre-COVID, but for employees like Joseph Botham who has been employed at a dealership in Ontario for more than 60 years, he may as well be considered a lifer. Botham, …
