High turnover was a reality for the automotive retail industry pre-COVID, but for employees like Joseph Botham who has been employed at a dealership in Ontario for more than 60 years, he may as well be considered a lifer. Botham, …
Generosity abounds even in tough times 2020 has been a tough year, but there are positive elements and important meanings to be drawn from this experience, particularly where charitable actions are concerned. Every year, Canadian auto dealer magazine reaches out …
Few people are likely to argue with the importance of digital and the need to implement proper processes in the dealership. But whether those processes are digital or not, they will need to be clear and easy for both the …
A lack of new vehicle models and higher prices for used car inventory due to COVID-19 has paved a way forward for fixed ops to finally step into the limelight. COVID-19 has been the awakening of fixed ops and it …
The final speaker of the virtual DealerTalk 2020 conference was Risha Grant, Diversity Consultant, Founder and CEO of Risha Grant LLC. The issues around Black Lives Matter that appeared to gain global prominence in 2020 after the death of George …
Efficiency is the new benchmark for success, according to Michelle Denogean, CMO of Roadster, and the second speaker of the DealerTalk 2020 virtual event. During her presentation, Denogean explored findings from the company’s latest Dealer Impact Study that was conducted …
Taking stock and looking ahead Canadian Black Book and J.D. Power’s 2020 TalkAuto@Home conference offered a detailed overview of the automotive industry from a variety of angles, provided in one-hour webinars spread throughout the week of November 16. During his …
After nearly 13 years, Denis Ducharme has stepped down from his role as President of the Motor Dealers’ Association of Alberta (MDA) on November 23, 2020 and is officially retiring. In an interview with Canadian auto dealer, Ducharme said he …
Global connectivity remains a challenge in 2020, but there are solutions for automakers and mobility providers to consider. That was one of many key takeaways from a webinar provided by Ward’s Auto, in which Magnus Gunnarsson, Head of Portfolio and …
There is a problem with leads; dealers look at them too often and that can create issues for a number of reasons, according to Ian MacDonald, CMO at TRADER Corporation. In an interview with Canadian auto dealer, MacDonald said that …
True to its theme of the Evolving Dealership, Kijiji Autos’ virtual DealerTalk 2020 conference hit all the right notes by exploring topics ranging from the impact of COVID on the auto industry to increased efficiency through digital retailing, and inclusive …
As part of Cybersecurity Awareness Month, Canadian auto dealer reached out to David Masson, Director of Enterprise Security at Darktrace, to discuss what dealerships can do to better protect themselves and their businesses from rising threats. In March, when the …
