Sales are holding, but consumer anxiety is changing the rules of engagement for dealers As CADA’s chief economist, a big part of my daily routine involves answering the same fundamental question, often phrased differently and for different reasons: where is …
Will 2026 be a turning point for affordable, practical vehicle ownership? British Columbia enters 2026 at a crossroads — one that reflects both the province’s unique pressures and the broader affordability challenges unfolding across Canada. While BC faces several issues that are more …
In this two-part series, our columnist looks at the difficult role of being a dealership’s general manager Ask most people in the automotive industry to define the core responsibilities of a sales manager, service advisor, technician, or even controller, and …
Operating a dealership these days isn’t for the faint of heart. Are you still in the game? At this point in 2023, we find ourselves in a very crazy world. Dealers have many outside influences to consider as they attempt …
The automotive industry has always evolved — but the pace, scope, and unpredictability have never been greater. Over the past 20 years that Canadian auto dealer has been publishing, the automotive industry, both in Canada and globally, has undergone tremendous …
The Carney government’s first budget is a familiar tale of what is said and what is really done As Ottawa rolled out the media campaign leading to the release of the 2025 Federal Budget, one thing became clear: this is …
CADA’s first-ever CARTS study helps dealers better understand Canada’s auto industry tech landscape. Last fall, at the request of the CADA Industry Relations Committee, the Clarify team set out to learn more about the technology landscape within and across Canada’s …
Reviewing a year of highs, lows and the growing affordability crisis As we prepare to close out 2025, it’s important to begin by marking a milestone: the 20th anniversary of Canadian auto dealer. For two decades, this publication has documented …
Columnist Chuck Seguin hasn’t missed an issue in the magazine’s 20 year history First off, let me congratulate Publisher Niel Hiscox, Senior Editor Todd Phillips, and Linda Nadon, Business Development Manager, on achieving this incredible milestone! With other print-based publications …
Follow these tips to generate more appointments from E-leads Most dealerships struggle to generate appointments from e-leads and give up reaching out to an e-lead prospect after being “ghosted” after several attempts. Most dealerships do not value e-leads as an …
A personal look back at 20 years of change in Canada’s auto retail industry Upon discovering that Canadian auto dealer was turning twenty, I felt engaged to recall my own experience with automotive retail in Canada, as much of my …
Our columnist reflects on the ‘old days’ of selling cars and how things have changed for the better The car business has gone through incredible changes over the past few decades. I started changing oil just over 40 years ago, …
