It’s a crazy world
Operating a dealership these days isn’t for the faint of heart. Are you still in the game? At this point in 2023, we find ourselves in a very crazy world. Dealers have many outside influences to consider as they attempt …
Category: Columns
Analyzing the 2025 Federal Budget
The Carney government’s first budget is a familiar tale of what is said and what is really done As Ottawa rolled out the media campaign leading to the release of the 2025 Federal Budget, one thing became clear: this is …
Nothing is certain but uncertainty
The automotive industry has always evolved — but the pace, scope, and unpredictability have never been greater. Over the past 20 years that Canadian auto dealer has been publishing, the automotive industry, both in Canada and globally, has undergone tremendous …
Looking under the tech hood
CADA’s first-ever CARTS study helps dealers better understand Canada’s auto industry tech landscape. Last fall, at the request of the CADA Industry Relations Committee, the Clarify team set out to learn more about the technology landscape within and across Canada’s …
Enjoying a twenty-year ride
A personal look back at 20 years of change in Canada’s auto retail industry Upon discovering that Canadian auto dealer was turning twenty, I felt engaged to recall my own experience with automotive retail in Canada, as much of my …
Governments need to adapt to today’s realities
Reviewing a year of highs, lows and the growing affordability crisis As we prepare to close out 2025, it’s important to begin by marking a milestone: the 20th anniversary of Canadian auto dealer. For two decades, this publication has documented …
Don’t give up!
Follow these tips to generate more appointments from E-leads Most dealerships struggle to generate appointments from e-leads and give up reaching out to an e-lead prospect after being “ghosted” after several attempts. Most dealerships do not value e-leads as an …
Celebrating 20 years of writing
Columnist Chuck Seguin hasn’t missed an issue in the magazine’s 20 year history First off, let me congratulate Publisher Niel Hiscox, Senior Editor Todd Phillips, and Linda Nadon, Business Development Manager, on achieving this incredible milestone! With other print-based publications …
How to boost hours per RO
Your service advisors can sell more service and keep customers happy Hours per RO, simply put, is the total labour hours sold divided by the number of work orders written in the same period. For example: if we wrote 927 …
That was then, this is now
Our columnist reflects on the ‘old days’ of selling cars and how things have changed for the better The car business has gone through incredible changes over the past few decades. I started changing oil just over 40 years ago, …
Debt as a tool to fuel wealth
Building a capital stack to build for future growth You can’t build wealth without debt. Being able to borrow money is a major part of the business game. This fundamental concept applies equally in personal wealth and business growth. A …
Catch the AI vibe
How savvy dealers can build tools fast and speak ‘tech’ with vendors Most dealership software ideas are born on a napkin between an up and a service walk. Vibe Coding is the caffeine shot that turns those scribbles into reality; …
