A reflection on leaders that have truly made a lasting impact I was recently on vacation with my wife in Europe and we decided to stop in Zug, Switzerland where we used to live for a year. We wanted to …
Vehicle prices have risen more than many consumer goods, but the margin isn’t as wide as you might expect While walking through the Canadian International AutoShow something stood out to me: the prices of the vehicles on display. There has …
How Canadian dealers can boost profits, efficiency, and customer experience Artificial Intelligence has been making headlines everywhere. Maybe you’ve started managing your schedule or getting help to draft emails you’d rather not write yourself. Now, as you gain comfort with AI tools, you …
Leadership is more important than ever to weather storms Today’s business and political conversations are filled with questions of leadership. Who are the right leaders to move our country to the next level? Which automotive leaders can help us through …
2025 offers a unique window of opportunity to improve Canadian competitiveness For much of the last decade, Canada’s competitiveness and productivity levels have been a quiet undercurrent in national conversations, a slow burn behind the more pressing headlines of partisan …
There is little doubt we are living in tumultuous times. Everything from the weather to the Superbowl halftime show have become heavily politicized. The current economic and political climate has left the public deeply polarized and increasingly agitated. Sharing personal …
F&I supplier working to boost transparency and results When you’ve been in the F&I space for more than 60 years, you learn a thing or two about adapting to meet the needs of your dealer clients. From helping dealers keep their business offices …
A balanced approach to understanding and using AI will serve auto dealers well Every time we step into a newer model vehicle, artificial intelligence makes its presence known, helping us make decisions and drive more safely, through features like emergency breaking …
Part 2 of our look at why having a SUPERdesk can help consistently boost your sales performance In our first column in this series, we talked about the “SUPERdesk”’ concept, and provided details on the role of the Desk Manager. …
If you want your team to sell EVs you need to embrace them too As someone who has lived it, I completely understand the roller coaster journey EVs have been for car dealerships. When customers wanted them, the manufacturers couldn’t get …
It’s important for dealers to communicate to their teams during uncertain times As I sit here the Sunday after Liberation Day and ponder what the U.S. administration has done, I can’t help but be distracted by the abundance of “expert opinions” that …
For the world, but especially for Mexico and Canada — respectively the United States’ largest and second largest trading partners — it has been a very long first quarter of 2025. There is seemingly no rhyme nor reason to the tariffs …
