Dealers are making money but this isn’t the time for standing still Amidst all the chaos in the world today, quite surprisingly, the atmosphere at most Canadian car dealers is one of calm. Despite the prolonged and continuing supply …
We are old enough to remember when economists, sociologists, and futurologists alike, predicted the end of the long hours culture in favour of a new utopia called the “leisure society.” The argument ran in the 1960s and 1970s that technology …
What to think about when buying a business I’ve often felt that leaders in the retail automotive space are the most entrepreneurial people in business. They are self-motivated and driven, communicative and resourceful. Most importantly though, their ability to be …
As dealership leaders we train and coach our sales consultants to ask a myriad of qualifying questions so that they gain a better understanding of a customer’s needs and wants in a newer vehicle. There are, however, two questions that …
Better to be safe than sorry when it comes to tax compliance. Here are some tips This article was written in April, 2022, and at this time of the year, everyone in the country is thinking about taxes—personal taxes, corporate …
Is there any hope of EVs achieving price parity with ICE vehicles? Read any article or survey on why customers are reluctant to buy electric vehicles, and three primary reasons will almost certainly top the list: driving range, charging time …
After a long period of economic stability, uncertainty and volatility are here. Dealers have a lot to think about The older you get, the more cynical you become. Risk is best absorbed by the young and is supposed to be …
Honest and timely communication with consumers is necessary in the face of current inventory challenges There is no doubt that new car dealers in every region of the country continue to experience significant challenges as a result of the pandemic, …
Be up front with your customers about the impact of winter on your EV’s performance and you’ll build a lasting trust As most Canadians are seeing the last bits of snow melt and are starting to install their summer tires, …
When it comes to implementing new software, getting the technology working is the easy part. Getting the team to adapt to change is another matter So you heard from your fellow dealers about an amazing new software tool to streamline …
There’s a disconnect between government mandates and the support needed to achieve them This is because most of the announcements related to the auto sector had been previously telegraphed through the 2030 Emissions Reduction Plan (ERP), released with much fanfare …
Ontario-based DealerAI launched an AI chatbot that aims to achieve automation with customer service and provide timely, accurate, and consistent answers to consumers Canadian auto dealer talked with Baris Akyurek, the Director of Marketing Intelligence at AutoTrader, which released first …
