A recent study conducted by DealerRater, in conjunction with Dataium discovered that dealerships that generate more positive, genuine reviews online are also those that tend to experience higher lead conversions. One store that’s been achieving great success online in working …
GM CANADA CHIEF DISCUSSES PRODUCT, RECALL STRATEGY AND THE FUTURE OF AUTO RETAILING Canadian auto dealer traveled to General Motors of Canada’s headquarters in Oshawa, Ont. for a one-on-one interview with the President and Managing Director, Kevin Williams. Here’s part …
CHANGE IS COMING AND BILL TANNER’S A LITTLE NERVOUS ABOUT THE FUTURE OF FIXED OPS. THEN AGAIN, ANOTHER FRANCHISE OPPORTUNITY IS ALWAYS TEMPTING So this is the future. And I’m not talking distant future; I’m talking maybe eight minutes from …
DMT Development Systems Group has seen rapid growth in the dealer market with its RAPID! Response lead management tool. To help its dealer customers further enhance their lead management process, DMT has been forging new partnerships and rolling out further …
Recognized as an innovative solution for securing, controlling and tracking larger objects, MATRIX Locker systems now enable cellular phones, cash trays and similar items to be managed as efficiently as keys. Items can be returned to any open locker for …
AutoAlert, a leading provider of cloud-based data mining analytics and dealer portfolio management solutions to automotive retail dealerships throughout North America, has named Brian Skutta as the Company’s new Chief Executive Officer, and appointed Akshaya Mehta to the newly created …
VULOG, A European leader in car sharing and advanced mobility technology has developed a new car sharing solution designed to work with automotive supplier VALEO’s InBlue in-vehicle embedded technology. This Bluetooth based “closed loop” technology will be demonstrated at VALEO’s …
A recent ruling by the Ontario Court of Justice has reaffirmed the decision of a lower court to convict Andre Nicholas Campbell for acting as a curbsider (an unlicensed car dealer), contrary to the Motor Vehicle Dealers Act, 1990. Campbell …
THE MARKET CONTINUES TO GROW AND MOST BRANDS ARE DOING WELL — BUT NOT ALL At the halfway point of 2014, new auto sales in Canada are 2.8 per cent ahead of where they were at the same time last …
HOW BOTH DEALERS AND OEMS CAN WORK TOGETHER TO DELIVER A CONSISTENT, HIGH QUALITY CUSTOMER EXPERIENCE Take a step back. Think for a minute. When somebody steps foot into your showroom or drives into your service lane, what do you …
LEAVENS VOLKSWAGEN’S NEW FACILITY IS A TESTAMENT TO HARD WORK AND CUSTOMER DEDICATION One day, while his parents were on holiday in Europe, a young Ed Leavens decided to trade in the family station wagon for an Austin-Healey sports car. …
LEARNING TO STAND APART FROM THE CROWD OFTEN PUTS YOU IN FRONT OF IT At Canadian auto dealer, we’ve done quite a bit of coverage on the used vehicle market in the last few years, especially as more dealers are …
