This week, Canadian Black Book and J.D. Power announced that a third annual TalkAUTO Canada conference will take place in 2014. The event is scheduled for Wednesday, November 19 at the Toronto Congress Centre in Toronto, Ont. The theme of …
Safe-Guard Canada has announced a new partnership with Nissan Canada Extended Services Inc. (NCESI). Protection plans administered by Safe-Guard Canada will be available to Nissan and Infiniti buyers and lessees in 219 dealer showrooms across Canada beginning in the third …
Yesterday, the third annual Automobile Journalists Association of Canada Eco-Run got underway. The three-day event is designed to showcase the latest technology in reducing vehicle emissions and boosting fuel economy. This year, the event has shifted its focus to Canada’s …
IN THE FIRST OF A SPECIAL SERIES, JIM BELL LOOKS AT KEY PERFORMANCE INDICATORS THAT CAN MAKE OR BREAK YOUR SERVICE DEPARTMENT WHEN IT COMES TO PROFITABILITY Today, more than any time in the history of the automotive industry, it …
WHY UNDERSTANDING HOW CUSTOMERS WANT TO ENGAGE IS CRITICAL TO BUILDING RELATIONSHIPS AND GROWING YOUR BUSINESS It’s generally accepted these days that consumers, young and old, are gravitating towards screens to keep in touch with what’s going on, not only …
WHY APPLE’S APPROACH TO RETAILING CAN HIGHLIGHT SOME IMPORTANT CONSIDERATIONS FOR DEALERSHIPS WHEN IT COMES TO FOSTERING RELATIONSHIPS WITH THEIR CUSTOMERS Since this column first started appearing in Canadian auto dealer, the basic theme has been about facility-centric ideas that …
WHEN IT COMES TO SELLING OR CHANGING OWNERSHIP OF THEIR STORES, DEALERS NEED TO UNDERSTAND THE COMPLEXITIES INVOLVED IN DOING SO AND THAT THE PROCESS CAN TAKE LONGER THAN EXPECTED Owning a Dealership today is anything but simple. One large …
GERRY MALLOY SAYS THAT WHILE LOOKING FORWARD IS IMPORTANT, THE DIRECTIONS THE AUTO INDUSTRY WILL ACTUALLY TAKE STILL REMAIN FAR FROM CERTAIN “Nobody can predict the future!” That may seem like a strange thing for Sheryl Connelly to say, given …
Family Man Van is a locally sourced TV commercial designed to showcase the variety of vehicles Kijiji offers for sale. Co-developed by creative agency CloudRaker, in conjunction with production house 401, the commercial tells the story of a man on …
On Monday, students enrolled in the AYCE Pre-apprenticeship Training for Auto Body Collision and Damage Repair program, received a visit from John Tory, 2014 Toronto Mayoral Candidate and former Ontario Progressive Conservative leader at the Brimell Group Paint and Collision …
Coinciding with this year’s Earth Day (April 22) Vandermeer Toyota, located in Cobourg, Ont. was officially certified as a Leadership in Energy and Environmental Design (LEED) Green Building. The 22,000 square foot facility, which first opened for business on June …
AutoCanada Inc. has announced an increase to its existing Syndicated Floorplan Facility with Scotiabank and the Canadian Imperial Bank of Commerce (CIBC) by $200 million. The result brings total availability to $550 million. AutoCanada also said that all significant terms …
