Canada needs to actively plan despite uncertain climate In thinking about how to sum up a summer in the automotive industry as I have never seen in my more than 30 years working in it, Northern Irish singer-songwriter Van Morrison’s …
Dealers will need to stay abreast of evolving consumer needs as their demands begin to alter the vehicle ownership playing field We live in a complex world. On the one hand, we are increasingly able to personalize the products and …
Inadequacies in current systems highlight challenges to achieving full autonomy We’re just two or three years away — maybe less — from having fully autonomous vehicles in our showrooms and on our roads, if you believe the most optimistic hype …
Shake off the summer slumber and let’s get back at it It’s been an absolutely beautiful summer for most parts of Canada. The effect of hot, sunny weather however must now be pushed aside as we enter the fall selling …
An Ontario-based provider of high-resolution digital photos of new and used cars is helping dealers increase interest and sales The use of stock images for new and used online vehicle listings can negatively impact a dealership’s business, whereas custom quality …
It’s people not just process that will help shape customer experiences. So much has been written about “the new consumer” and whether or not businesses are ready for the change that most business owners’ eyes glaze over when they hear …
Auto industry braces for fallout of trade war and tariffs. Less than two months ago there was a line in the sand drawn on getting a NAFTA 2.0 Agreement put in place by the Trump administration. Mid-May came and went …
The development of wireless inductive charging could eliminate the major obstacles to EV acceptance. Widespread forecasts suggest that electric vehicle sales could account for 50 per cent or more of the market by 2040, if not before. But buyers are …
Consumer expectations are rising and technology will help dealers meet the demand. Technology and innovation are re-shaping the automotive sector and it should come as no surprise that the nature of retail automotive sales is changing at an equally rapid …
In part 1 of this 2-part series, columnist Alan Bird interviews a remarketing industry insider to find out how digital technology is changing the auction and used car business. There is no argument that over the past five years, the …
More dealer groups will be buying dealer groups. For several years I have been advocating for the need for brands to allow public ownership within their Canadian franchised dealership networks. The advancement of that thought has been painfully slow in …
Consumer demand for tire storage has increased over the years, and as a result it has presented dealerships with both opportunities and problems to consider as they aim to meet this growing customer need. A decade ago, only 20 per …
