Dealerships can learn lessons from other retailers like banks. The January new vehicle retail sales numbers for Canada have been described as an expected softening in a more stringent economic environment and sales for January are still touted as one …
What would a salesperson from 30 years ago experience in a modern dealership today? If you’ve been living under a rock or have been trapped in a time capsule for the past 30 years, you would be absolutely shocked at …
Ottawa’s “go it alone” approach for zero emissions vehicles misses the mark If I may go back to Adam Smith, the invisible hand is the notion that without external intervention, consumers and firms in the market can create an efficient …
There’s more to new auto technology than just electric and autonomous Most of the news about automotive technologies, these days, seems focused on fully electric and autonomous vehicles. But there’s plenty that’s new in more conventional technical areas as well. …
Major policies impacting auto sector hang in the balance The public policy environment impacting the automotive industry in Canada has become much more complex, not less complex, over the course of the last year. Many could be forgiven for thinking …
A Quebec-based company has launched a bilingual online sales training platform to help dealers across the country improve performance and profits. Relationship selling is a key factor in achieving success within the automotive retail industry — and employee training is …
The auto retail experience is changing but dealers who embrace it will adapt There is little doubt that 2019 will be a year in which new or developing technologies and innovation will continue to emerge, offering new car dealerships the …
Some key players suggest we should amplify human control, not remove it As we’ve discussed in this column in the past, the advent of autonomous vehicles is inevitable. The only really big question is: how soon? Some proponents, both within …
From new vehicle sales to consumer buying habits, government initiatives, and innovation and technology adoption, 2019 looks to be a promising year for the auto retail sector Economists are notorious for coming out of the woodwork at the start of …
Automated experiences in other industries will impact consumer expectations for auto retail How far away are we from these two scenarios? Sound a bit far-fetched? Perhaps not, when you look at how quickly technology develops and is assimilated into everyday …
Amidst so much uncertainty, there are many unanswered questions for dealers, OEMs and consumers Over the past few months I have been asked, more often that ever before, for my views on what I am seeing in the marketplace. There …
Ontario-based software development company helps dealers generate more leads while saving money with its digital retailing tools Car dealers want digital retailing tools that will help them increase their sales while also reducing costs, according to Marty Meadows, co-founder and …
