Canadian auto dealer is excited to introduce another new columnist to help dealers better understand and profit from the coming age of the electrification of the vehicle In 2000, when I bought my first vehicle, it was easy for me …
Looking at artificial intelligence through the eyes of the consumer. Artificial intelligence is supercharging CRM. Years ago, CRM systems were the domain of larger, sophisticated companies with large customer bases and big budgets. Thanks to the rapid development of technology …
In 2019, we ranked lower in terms of readiness than we did last year, which means there are some areas we will need to improve on How ready are we, as a nation, for autonomous vehicles? According to a recent …
Dealers focused on the day-to-day find it hard to fully grasp the big industry changes that are coming In this period of uncertainty in automotive retail, many dealers have more questions than easy answers. I am quite fortunate to be …
With the new vehicle market expected to dip slightly this year and used vehicles set to increase, dealers will need to capitalize on their businesses and develop their used program to weather the storm. The Canadian economy is recovering from …
Are mergers the next step to ensuring the survival of OEMs? Towards the end of May, the trade press announced that FCA would enter merger talks with Renault — a merger that, if pursued, would create the third largest automaker …
Handy tool helps automate complex pricing to help provide quick quotes so dealerships increase sales for tire packages and accessories In a world where car dealers can be overwhelmed by companies pitching them complex systems to improve their performance, sometimes …
Before you consider inviting millennials over, make sure you’ve built a fast, transparent and next generation digital website. Much ado is made about millennials —those born between the years 1980 and 2000 — and how their consumer patterns and expectations …
Automated Vehicle Safety Consortium” aims to help safe introduction of autonomous vehicles. Almost all the world’s leading automakers, along with a host of non-automotive players, are in a race to bring fully autonomous vehicles to market. Not the least of …
Much needed clarity on details of federal ZEV program will help spark sales. New Federal ZEV incentive program Over the past few weeks, there have been some interesting new developments on the federal government new zero-emission vehicle (ZEV) incentive program. …
Our columnist experiences two next generation retail experiences and reports on his findings. We’ve been living in the true digital age for at least ten years now. Almost everyone has a mobile phone that has more capabilities than computers, laptops …
The government clarified its ZEV policy, but questions remain about how effective it will be at achieving its objectives. In the March 19 federal budget, the Liberal government, as expected, announced a federal incentive program of up to $5,000 for …
