How the highest-selling EV dealers climbed to the top and stayed there. We’ve had the pleasure of working closely with some of Canada’s best performing electric vehicle (EV) dealerships for years. It only seems fair that we reveal some of …
The longer-term impacts of the pandemic are just starting to manifest. It will be anything but business as usual for automotive retailers. Control over the COVID-19 pandemic appears to have improved, and many of us that have been working at …
Should I have a BDC? Should I have a separate Internet sales department? Should I just have all my salespeople reply to e-leads? These are currently some of the most asked questions by dealer principals and general managers. Let’s break …
Canada is on the path to a slow and fragile recovery, even as the pandemic is ongoing. Stimulus measures will be needed to accelerate that recovery and shield the economy. Despite a couple of months of gradual economic reopening and …
At the beginning of August there will be a new head of the Canadian Vehicle Manufacturers Association (CVMA) for the first time in more than a quarter century. Brian Kingston will be taking over the reins of the association from …
Tough times show true character, and dealers have really stepped up and showed their community leadership. The wake of the COVID-19 crisis has had a devastating effect all over Canada and around the world on both public health and the …
As the pandemic unfolded, Ontario dealerships were looking for clearer guidance on how to operate. COVID-19 has brought with it profound impact on individuals and businesses alike. Unemployment figures released in Canada as I write this column have risen to …
When things get back on track, your customers will expect a much different experience. Are you ready? At times like these, we often look to something more fundamental to help us get back on track. The actions taken to mitigate …
Government regulations and chasing credits leads to electric vehicle haves and have nots in different parts of Canada. The “post-COVID” reality of car dealerships will be substantially altered from what it was just months ago. And one difference has nothing …
The longer-term impacts of the pandemic are just starting to manifest. It will be anything but business as usual for automotive retailers. At lightning speed, COVID-19 completely altered the dealership landscape, forcing franchised new vehicle dealerships to quickly respond. There …
COVID-19 pandemic will bring downstream challenges as well, and with some unusual new ways to differentiate your dealership. As this is written, we are deep in the throes of the COVID-19 pandemic. It is the top-of-mind issue for virtually all …
The COVID-19 impact on the auto sector has been significant, but there is light ahead and certain government measures, if continued or implemented, would help dealerships during the crisis and recovery while boosting consumer interest. Let’s start with the bad …
