To really serve their customers well, dealers need to understand the home charging options too. For nearly a decade, charging an electric vehicle (EV) or a plug-in hybrid electric vehicle (PHEV) at home has remained relatively unchanged. As the new …
Take the fear out of factory orders by being proactive. In Part 2 of this column, we will explore other elements to consider as part of your factory-order sales process. FINANCE/LEASE PRE-APPROVAL SERVICE Your dealership currently allows your customers to …
Time to raise the red flag about what’s coming up, and how to manage the inevitable. As a general principle, the non-prime market did somewhat well over the course of the pandemic, due to government aid. The help consumers received …
Some dealers are reluctant to adopt an EV strategy. The tipping point is coming. Automobile dealerships will look very different in the future. While it is still debatable how much market share electric vehicles will have, they will play a …
The transition to zero emission vehicles away from internal combustion vehicles has been a preoccupation of mine in recent columns, and this is not without merit, as multiple governments within Canadian borders and beyond are moving swiftly to accelerate that …
Shifting from hard-copy papers to digital files may not seem revolutionary, but one company in Ontario is striving for the dream—to streamline the entire process so dealers can go paperless. Back in 2018, a sales manager at a luxury dealership …
A powerful new tool, State of Charge Canadian EV Monitor, launches to measure EV consumer behaviour The pace of automotive innovation continues to accelerate. Almost every OEM has made a company-changing announcement regarding their transition to electrification and the multiple …
If a hydrogen-rotary engine can be made to meet future emissions requirements, it could also provide OEMs and customers with an option. As it now stands, it seems likely that somewhere around 2035, or a few years thereafter, the only …
A comprehensive approach, in collaboration and consultation with the various components of the transportation sector, is what we need. Canada, along with most of the nations of the world, recently participated in the 26th United Nations Framework Convention on Climate …
Time to make factory-orders the new cool. In many dealerships, when a salesperson realizes that they are going to have to factory-order a customer’s request for a new vehicle, the salesperson often treats this scenario with either defeat, a lack …
Budgeting is a “win-win” strategy that could be financially rewarding to all. Why budget? What is the purpose of this exercise? Who really benefits from this document? Is it really worth all that time and effort to plan for the …
There are a lot of factors to consider, and educating your dealership team will help provide valuable advice to EV owners. Electric vehicles are similar to gasoline-engine cars in terms of the need to properly equip them for Canada’s winter …
