COVID-19 pandemic will bring downstream challenges as well, and with some unusual new ways to differentiate your dealership. As this is written, we are deep in the throes of the COVID-19 pandemic. It is the top-of-mind issue for virtually all …
The COVID-19 impact on the auto sector has been significant, but there is light ahead and certain government measures, if continued or implemented, would help dealerships during the crisis and recovery while boosting consumer interest. Let’s start with the bad …
It might seem an odd time to consider ridesharing programs at your dealership, but other forces might be fueling growth in the sector. We’re in the middle of a scary time right now with COVID-19 — the almost omnipresent threat …
It is an unprecedented time in B.C., across Canada and around the world, as we all grapple with the COVID-19 health crisis. Concerns about the spread of the novel coronavirus have mounted and we as a society have had to …
No matter where you lived in Canada or around the world in the first half of March 2020, your head was likely spinning — both as a business owner and as a consumer. Dealerships had enough to contend with in …
The impact of the novel coronavirus on consumers and the auto retail sector will change the way we do business for more than just the short-term. The change will be long-lasting. History is unfolding right before our eyes. Little did …
“If autonomous control is ever to equal or surpass the ability of humans, the ability for the technology to ‘see’ better than humans in adverse conditions is imperative.” While early predictions that fully-autonomous vehicles are just around the corner have …
Our columnist dove into the Google search rabbit hole and discovered search volume for EVs is steady during the pandemic while declining for other vehicles. Google Data Says The COVID-19 pandemic is disrupting the entire auto industry and EVs are …
The global pandemic has shaken assumptions and forced us to adapt. But it’s also opened up new opportunities, insights and connections. The Space Between is the title of a Dave Matthews Band song that I really enjoy. The space between …
The impact of the novel coronavirus has not spared a single person or business in Canada, but while the current and post-crisis future looks grim, the economy will roar back to life when activity resumes. Today, we live in unprecedented …
Customer expectations, data, new technology, the transition between phone and car — there are a number of trends moving up in 2020 that impact the auto industry — but regardless of all the change, the industry will come out stronger. …
Today’s consumers are less tolerant of businesses that can’t fix problems quickly enough — even if their expectations are unrealistic. With today’s consumers, it’s a game of inches — or seconds. Remember when the big debate about responding to prospects …
