Author: Todd Phillips

Tim Ryan appointed VP of CADA

September 12, 2016

The Canadian Automobile Dealers Association (CADA) announced that it was promoting one of its senior employees to a more elevated role, better reflecting his status in the organization — and within the industry. Tim Ryan, who has been with the …

First impressions

September 12, 2016

When we first interviewed John White about his new role as President and CEO of the Canadian Automobile Dealers Association (CADA), he had only been on the job for a few days. Now, a few months later, after having criss-crossed …

The Audi City experience

September 9, 2016

Canadian auto dealer’s editors spend a lot of time exploring the forces at work both inside and outside automotive that threaten to disrupt the traditional dealership model. So, when all fingers kept pointing back to the Audi City store in …

Dealers or retailers?

There’s a radio advertisement that plays regularly on a sports radio station during my morning commute urging people to visit their local “Dodge/Chrysler retailer.” The ad caught my eye, or my ear I suppose, because we have been writing a …

First impressions

July 27, 2016

When we first interviewed John White about his new role as President and CEO of the Canadian Automobile Dealers Association (CADA), he had only been on the job for a few days. Now, a few months later, after having criss-crossed …

GO FIGURE.

June 13, 2016

Here are some facts, figures and food for thought that you can use to impress your colleagues and customers. Safe haven Did you know that residents of Churchill, Canada leave their cars unlocked so that pedestrians who encounter a polar …

Inspiring creativity

Axalta Coating Systems is once again hosting its Paint Outside the Can contest in which technicians use their creativity to paint and decorate an empty paint can. “Auto body paint repair requires many skills — problem solving, troubleshooting, critical thinking …

NADA quick clips

June 13, 2016

Watch our video interviews with exhibitors at the 2016 NADA Convention & Expo Brian Murphy, Vice-President, Research and Editorial at Canadian Black Book, provides his insights on the customer’s purchase experience, including the issue of transparency, as well as the …